Great ship, excellent itinerary, very poor food

Celebrity Eclipse Cruise Review to Caribbean - Southern

Experience: 7+ cruises
Reviews: 0
Helpful Votes: 8

Overall Rating:

3 out of 5
Verified Review
9 Night Southern Caribbean New Year (Miami Roundtrip)
Sail Date: December 27, 2015
Ship: Celebrity Eclipse
Cabin Type: Balcony
Cabin Number: 9157
Traveled As: Couple
Reviewed: 2 years ago

We have sailed on the Celebrity Eclipse before and were very disappointed that the food service had deterioted so badly.  The ship is still beautiful, well kept and still has an excellent staff.  Our cabin steward was one of the best we ever had, and customer relations staff went above and beyond to help resolve an issue with our travel agency. But we were very disappointed with the meals. The food in the main dining room varied from mediocre to awful! Tried the main dining three times and it never got any better.  Ate upstairs in the Oceanview cafe and had mixed results but in general it was good for cafeteria type food.  Won't go on this ship again.

The shows were also a mixed bag, first big show was excellent and the singers and dancers were very good.  The second show was awful despite the best efforts of some very good singers and dancers.  The Beatles group was excellent and some of the other shows were OK. The four islands we stopped at were great and shore excursions were excellent. Overall it was a very good cruise but the food  service was bad enough to say never again on this ship.  Will still try Celebrity again (6 cruises with them). But one more bad food service and we will look elsewhere for our Cruise Line.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
great location, has larger size balcony.
5 out of 5
5 out of 5
5 out of 5
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