Wonderful vacation. Clean ship. Disembarkation poorly executed.

Item: Celebrity Constellation
Rating: 4.4
Author: Toolie

Celebrity Constellation Cruise Review to Caribbean - Western

Toolie

Contributor Level: Third Mate

37 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 13

Overall rating:

4.4 out of 5

11 Night Ultimate Caribbean & The Americas (Tampa Roundtrip)

Sail date: January 23, 2023

Ship: Celebrity Constellation

Cabin type: Balcony

Cabin number: 8033

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Nice cruise that blew it for some at the end. Also, need to hire more people to service the people eating in the buffet area.

Embarkation

5 out of 5

Quick and easy.

Ship experiences

Food and Dining

5 out of 5

Candida, Saul, Tapan and Humie are the best. Small portions but you could have seconds. Tasty.

Onboard Activities

5 out of 5

Love Trivia

Service and Staff

5 out of 5

In additional Ketut kept our cabin clean and comfortable.

Ship Quality

3 out of 5

Hand rails needed work. Tables in the buffet and back area were not always cleared on a timely basis. There were a number of times we cleared them ourselves.

Cabin / Stateroom

5 out of 5

We love balcony cabins and spent a good amount of time there. Our cabin was clean and confortable.

Ports of call

Tampa, Florida

3 out of 5

George Town, Grand Cayman

3 out of 5

Cartagena, Colombia

5 out of 5

Colon, Panama

3 out of 5

Puerto Limon, Costa Rica

5 out of 5

Recommend the Tortuguero river cruise. We saw sloths up close, monkeys in the trees and iguanas hiding on the shore.

Thumbs Up 0

Cozumel, Mexico

5 out of 5

We were one of the few groups that went to Chankanaab. Had no trouble getting a seat under a palapa. Went snorkeling and iguana watching.

Thumbs Up 0

Disembarkation

2 out of 5

We stationed ourselves with our bags at the exit and got off the ship within 15 minutes of docking 6 hours late due to the port being closed due to fog. We feel like we were the lucky ones. Based on other’s comments, disembarkation for the majority of the passengers was their worst cruise experience of all time. Poorly organized with alot of apologies. Those apologies would not have been necessary if they executed a pre-planned approach to handling a late arrival. This must happen enough that the cruise lines and the specific ship should know what works and what doesn’t. We were lucky as we were waiting to dock to have seats, but many people including those with walkers did not. There is a large room for improvement here.