Sad Ship

Celebrity Constellation Cruise Review to Caribbean - Western

CBV

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 23

Overall rating:

1.6 out of 5

Verified Review

11 Night Ultimate Caribbean & The Americas (Tampa Roundtrip)

Sail date: January 02, 2023

Ship: Celebrity Constellation

Cabin type: Balcony

Cabin number: 6032

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Old and tired ship. While the industry has been through a lot, that is no excuse for maintenance and cleanliness. The crew was great and they deserve a better cared for ship to present to passengers.

Embarkation

1 out of 5

Delayed 8+ hours because of fog. Act of God but, Celebrity’s communication was terrible.

Ship experiences

Food and Dining

1 out of 5

The food was so-so at best. What tips the.scale to a 1 is lobster tail night. I’ve cruised many times and never seen such tiny lobster tails before. And, when I asked for a second one, I was told it would be $17.99 plus gratuity. Unacceptable!

Onboard Activities

1 out of 5

I look forward to Bingo—not once in 11 days was it offered on a ship filled with seniors.

Entertainment

1 out of 5

Service and Staff

4 out of 5

Met some wonderful staff members including the hostess at San Marco restaurant who went above and beyond. And, Martha, housekeeper for the Casino. She stopped and talked to me every day in the Casino—so delightful!

Ship Quality

1 out of 5

Old, tired ship.

Cabin / Stateroom

1 out of 5

Very small. Very warm even with a/c on 24/7. Old ship that isn’t being cared for. My bathroom had mold on all of the grout in shower and on floor. Visible rust on balcony. Balcony railing peeling down to wood. Bedskirt horribly stained. Stateroom carpet ripped. Refrigerator wasn’t working. Steward said he would get it repaired. That never happened.