worst of 6 cruises, let down by Celebrity poor management

Celebrity Constellation Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 139

Overall rating:

4 out of 5
Verified Review
Celebrity Constellation

14 Night Vietnam & Philippines (Singapore Roundtrip)

Sail date: February 05, 2017

Ship: Celebrity Constellation

Cabin type: Suite

Cabin number: 9117

Traveled as: Couple

Reviewed: 4 years ago

Review summary

My wife and I were celebrating my 70th, and we enjoyed our holiday despite some serious issues which we had not experienced on 5 previous cruises including a cruise with Constellation. The Luminae Restaurant service is outstanding, food excellent. Our suite same as we have had before was excellent. We particularly wanted to dock at Kota Kinabalu where we had been twice before, and this was a highlight with private trip to Kinabalu national park.  

Our disappointments were over missed transfer from airport in Singapore, poor return transfer; very poor service in specialty restaurants; worse Muster ever had; truncated times in ports so less sightseeing time; poor internet connection.

We were pleased to have visited Vietnam but would not wish to return, Manila is a nightmare; we like Hong Kong and Singapore but had been before.

 

If one did not stay in  a suite I think this itinerary would be poor. We organised our own private trips , I heard many complaints about Celebrity excursions.       

Ship experiences

Food and Dining

5 out of 5
Luminae is outstanding service and food. Sushi on 5 very poor service Oceans Liner poor service, good food.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Sorry but just hated voice of Rich the Head Ents guy.

Service and Staff

5 out of 5
Megan ; Silvia; Dragana; Tony; Chitra; Kava; Marijan. Roman. All Luminae staff outstanding. Sushi on 5 and Oceans Liner unsatisfactory service, would not have accepted in Florida.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We like these disabled suites by lift and high up with balconies which are not overlooked unlike the rear suites. Excellent staff.

Ship tip

Get own taxis in Singapore ; they take cards and US$. Use own tours for Vietnam and Borneo. Look at my TA reviews. Hong Kong has free shuttel bus to Kowtoon and fabulous Tan Diem garden.

Ports of call

Phu My (Ho Chi Minh City), Vietnam

5 out of 5
Worth going but long drives

Chan May (Hue), Vietnam

3 out of 5

Hong Kong

5 out of 5

Manila, Philippines

1 out of 5

Boracay, Philippines

1 out of 5
too windy they said so no tendering lots of other boats at sea!

Kota Kinabalu, Malaysia

5 out of 5

Singapore

5 out of 5
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