Underwhelmed

Celebrity Constellation Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
4 Night Bahamas (Ft. Lauderdale Roundtrip)
Sail Date: March 12, 2015
Ship: Celebrity Constellation
Cabin Type: Inside
Cabin Number: 3057
Traveled As: Couple
Reviewed: 2 years ago

We have cruised about 6 times, this being the first on Celebrity. The itinerary and price fit our needs for this mini vacation. BJ's travel was great! The ship was beautiful but we were expecting "over the top" service. We had heard that Celebrity was a "step above" Royal Caribbean and we were quite underwhelmed. The steward, the entertainment, the cruise director and guest relations were excellent. We found that the bar service was lacking--you had to stand in line at the bar and service was slow. At dinner, a bar server never came to the table and poolside there were hardly any servers! We had to ask our waiter every night to get someone so we could have a cocktail or wine and they couldn't understand simple requests--my husband asked for bourbon and continually got scotch. We noticed that in the buffet restaurant many dirty tables waited a long time to be cleared--that would NEVER have happened on Royal Caribbean or Norwegian! We also noticed that at some of the outdoor seating areas, the floors were never swept and the tables were not cleared in a timely fashion!  We had a great time but, sorry Celebrity, we'll stick to Royal Caribbean and Norwegian!!

Food and Dining

5 out of 5
Quality of food was very good

Entertainment

5 out of 5

Service and Staff

3 out of 5
Alessandro, cruise director & steward Ray were excellent!

Ship Quality

5 out of 5
Beautiful ship well appointed

Cabin / Stateroom

5 out of 5
Ray, our steward, was wonderful!!

Ship Tip

Service & cleanup in dining and bar areas lacking!

3 out of 5
If you're not a shopper, very commercialized.
5 out of 5
Eclectic, interesting, fun---great place, lots to do!
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