noise early in the mornings.

Celebrity Constellation Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
12 Night Scandinavia & Russia (Amsterdam Roundtrip)
Sail Date: August 12, 2013
Ship: Celebrity Constellation
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 2 years ago

We were on a Baltic cruise the ports were outstanding. A lot to do on the ship.  Shows were great, every night. We had two problems though.  They had some water problems in the cabin next to us so they were working on the room, changing the sliding door and working on the carpet that was wet. They would start the work real early in the morning before we were up and they were noisy.  Mind you we were not sleeping late we were usually up by 8 am on day we were at sea and 6:30am or 7 am on days we were in ports.

The second problem was we used the safe!  What a mistake.  So some of our money was missing, we reported it and they acted like we had done something wrong.  First they came and searched through all our things in the room, our bags our drawers, closet everywhere.  Then they told us we would not be able to get off in the next port until we talk to the police and that would take a long time so if we had plans for an excursion we might not make it. I asked for a new person to clean our room and they said that was fine. I didn't want our trip ruined any more that it had already been so I said I would not file charges but did want it in their files that this had happened. We didn't want to miss the next port, we had paid for an excursion and didn't want to miss it.  They handled the whole situation very poorly. 

 

Food and Dining

5 out of 5
Food was very good

Onboard Activities

5 out of 5
Lots of things to do!

Entertainment

5 out of 5
Entertainment was very good.

Children's Programs

N/A

Service and Staff

1 out of 5
Cabin stward broke into our safe.

Ship Quality

3 out of 5
Needed up dating in some places worn.

Cabin / Stateroom

3 out of 5
Bed was in front of window.

Ship Tip

Ships and cruise lines have one shot to make an impression on their customers they should try to do the best they can!! If you want you to come back and tell other people about them.

5 out of 5
Had been there before.
5 out of 5
Train into Berlin through the cruise lines, amazing!
5 out of 5
Hop on Hop off
5 out of 5
5 out of 5
Tour through the ship bus trip to the palace and other fabulous places.
5 out of 5
Hop on Hop off
5 out of 5
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