Celebrity Constellation Cruise Review to Europe - Northern Europe

Deck Hand

Experience
4-6 cruises

Reviews
0

Helpful Votes
0

3 out of 5

once on board, the cruise satisfactory

Sail Date: August 14, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Suite

Never once did Celebrity contact us by mail or phone. We were not given an itinerary of the events so as a result we had one "formal" outfit and there were 3 formal nights to which we were denied into dining room. I e-mailed several questions we had and only after showing some anger in that we paid over $15,000 and couldn't even get an answer to our questions. On departure we paid the $33 each for transfer to the airport. They advised us our luggage would be at the airport. The bus driver (who did not speak English) dropped us off many, many gates from where Celebrity had placed our luggage outside the terminal (not guarded). I doubt we would have ever found our luggage had not an airport employee calling Celebrity to find out where we were supposed to go. The bus was full and no one had any idea what to do since no one had Celebritys phone number to call.

Pros: complimentary alcohol in stateroom

Cons: I chose shore excusions that were too long

Recommends Celebrity Constellation? No.

Entertainment
Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Our butler and room attendent were excellent


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