once on board, the cruise satisfactory
Celebrity Constellation Cruise Review to Europe - Northern Europe
12 Night Scandinavia & Russia (Amsterdam Roundtrip)
Sail date: August 14, 2011
Ship: Celebrity Constellation
Cabin type: Suite
Traveled as: Couple
Reviewed: 13 years ago
Review summary
Never once did Celebrity contact us by mail or phone. We were not given an itinerary of the events so as a result we had one "formal" outfit and there were 3 formal nights to which we were denied into dining room. I e-mailed several questions we had and only after showing some anger in that we paid over $15,000 and couldn't even get an answer to our questions. On departure we paid the $33 each for transfer to the airport. They advised us our luggage would be at the airport. The bus driver (who did not speak English) dropped us off many, many gates from where Celebrity had placed our luggage outside the terminal (not guarded). I doubt we would have ever found our luggage had not an airport employee calling Celebrity to find out where we were supposed to go. The bus was full and no one had any idea what to do since no one had Celebritys phone number to call.Ship experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
St. Petersburg, Russian Federation
Pros: complimentary alcohol in stateroom
Cons: I chose shore excusions that were too long