Worst Experience of my life!
Celebrity Apex Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: November 18, 2023
Ship: Celebrity Apex
Cabin type: Balcony
Cabin number: 12114
Traveled as: Couple
Reviewed: 6 months ago
Review summary
This is a 4th time when we take Celebrity line, but at this time not a good experience! Ship crew has been so horrible to deal with and after my husband and I both talking with them I don't feel like they care at all and need to express my disappointment. The service , just wasn't at the standard that we were expecting because of the only other experience we had on Solstice, Equinox, Reflection was unbelievable. The crew is very rude , no hi no by. Guest relation officer June - horrible, she need to take etiquette training. French restaurant - be careful , check the menu 2 days before you coming and spent money for la corte restaurant. However, steak restaurant was ok. At the last night on a ship we paid our outstanding bill and received a receipt, but when we came home I received another bill for the mini bar embarkation was 7:30 am. I physically can not drink a 1 litter of water and eat 2 pack of chips.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
I do not recommend this ship
Ports of call
Ft. Lauderdale (Port Everglades), Florida