Vista BROKEN - BUYER BEWARE

Carnival Vista Cruise Review to Caribbean - Western

cruise2000

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 31

Overall rating:

1.3 out of 5

Verified Review

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 07, 2022

Ship: Carnival Vista

Cabin type: Inside

Cabin number: 9230

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

1. 3 ½ hour embarkation – standing on your feet in the sun in long line with bags 2. No food onboard upon embarkation 3. No instructions for muster 4. Safety briefing provided while guests are mustering - hence only half of the passengers get to hear them 5. Standing in line for 33 minutes to get 2 spoons of food 6. Food Manager Vikas Beri is Missing in Action 7. Location of life vest in case of an emergency not provided 8. Broken equipment on board – lied about skyride 9. The Vista is permanently broken due to an accelerator issue and is scheduled to be repaired on dry dock in August. In the meantime, driven by corporate greed Carnival is operating a broken ship that is unable to cruise at optimal cruising speed of 24 nautical miles/hour. Maximum speed is barely 17 nautical miles/hour. As a result the ship docks late at every port and hours available at each port have been drastically cut down at the last minute. No more than 5 hours at each port, late embarkation and disembarkation week after week. 10. Ship arrived late and we could only start disembarkation past 11 am resulting in flight changes and extreme delays getting home. 11. Disabled Vista is being operated on a late schedule knowingly and deceitfully week after week 12. On board entertainment consists of 7 moderate at best performers that put on random and unplanned shows 4 nights – same group, no variety very underwhelming. 13. No auditorium with theatre seating…....just flat seating ...Tiny Liquid Lounge with a complete mess…..capacity of less than 800 guests in a ship with 4000+ guests.....long lines and arguments just to get a decent seat starting 30 mins before the show. Shows cannot be booked in advance! 14. Horrible food service – Food Manager Vikas Beri completely unresponsive, MIA and will not get back to the guest despite multiple calls to Guest services and messages sent to him 15. Sous Chef, Rama at their so called “high-end” Fahrenheit 555 steak restaurant responded rudely that if meat is under seasoned to use the salt and pepper shakers at the table and walked away. 16. No organization and coordination – On deck music playing at the same time movie has started…took over an hour of complaining to turn the music off. 17. Pool side movies randomly cancelled in multiple occasions without any update or notifications. Guests wait for hours and leave. 18. One area in the buffet smells disgustingly bad – no cleanliness 19. Broken water and drink dispensing stations 20. No designated smoking areas in the casino – smoking permitted in the entire casino and walkways through the casino....had to walk through the smoke-filled casino to get to the dining room each day exposing to second hand smoking and disgusting smell 21. 100% booked cruise with Carnival selling rooms at cheap throw away prices and lucrative on-board credits while understaffed with crew – Only about 1100 versus 1400 22. Restaurant closes at 9pm and refused to be seated at 9:09pm even though it is advertised to be closed at 9:30pm 23. Rude, loud and boisterous cruise director, Kendall Fire whose only job is to be a cheer-leader 24. Simply disgusting food in the restaurants – only exception include pizza (if you are willing to stand in hour long lines) and Guy Fieri’s burgers (if you eat beef/red meat). 25. Basic amenities in the Spa broken such as non-working heated benches, water barely warm in the hot tub, etc. 26. 1 of 2 hot tubs at the adults-only Serenity section broken – hence only one hot tub available BEWARE THE VISTA IS BROKEN. AVOID, AVOID AVOID! GREEDY CARNIVAL IS SELLING THE CABINS AT A LOW PRICE TO SOMEHOW MAY MONEY AT THE COST OF INCONVENIENCE TO GUESTS UNTIL THE SHIP IS REPAIRED IN AUGUST. STAY AWAY BUT IF DESPERATE CHECK AND DOUBLE CHECK BEFORE BOOKING. DISGUSTING AND UNACCEPTABLE

Embarkation

1 out of 5

3 1/2 Long lines in the hot sun