Fun time with a few mishaps

Carnival Vista Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.8 out of 5
Verified Review
Carnival Vista

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 01, 2019

Ship: Carnival Vista

Cabin type: Balcony

Cabin number: 6270

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Overall it was great! After the first day with the threatening security guard interrogation by Nevil ) who also refused to show us supposed tapes he had) then the wrong excursion in the caymans with the rude worker named Kate at the desk who basically said it was our fault when clearly it was a glitch in the link and we didn’t realize until we were ON the excursion. Plus everyone else on the boat thought we were going to starfish island as well . This proving it was a glitch in the link through carnivals shore excursions....We missed out on that and a lunch and an extra hour.🤬 After that, all was good. This trip was a gift to our cousins and their family who have never been on a cruise and I was a little embarrassed at the two mishaps. *OVERALL BEST CRUISE DIRECTOR MATT!!! I have been on 16 cruises and by far he is the best on the 7 seas!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
Second day there my daughter was interrogated by Nevil a security guard , because they were trying g to figure out who went into an unoccupied room that was close to the one her new friend was staying in. Very unprofessional way of trying to find out who did it and ruined my daughters day and she wanted to go home! Made her sign a written statement even!🤬 they apparently did this to many other teens and later it came out they found the ones who did it. Not my daughter or her friend.... Shore excursion staff member was rude... Our cabin steward was precious! We loved Jolanta!

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Galveston, Texas

4 out of 5

Montego Bay, Jamaica

4 out of 5

George Town, Grand Cayman

2 out of 5
Excursion was messed up by carnival. We were supposed to do stingray city and starfish island. Apparently the link was messed up and we ended up on a snorkeling excursion... very disappointed.... after going to shore excursions and customer service desk numerous times we finally were given a 30% discount on the excursion....

Cozumel, Mexico

5 out of 5

Disembarkation

5 out of 5
Behind schedule and had to wait longer but going through customs was super fast!
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1 Comment

Cruisers4Lyfe     5 months ago

Thanks for sharing

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