Worst Cruise I ever been on

Carnival Vista Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 56

Overall rating:

2 out of 5
Verified Review
Carnival Vista

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: April 22, 2017

Ship: Carnival Vista

Cabin type: Oceanview

Cabin number: 14202

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was the worst cruise I have ever been on and I have been on several.  The ship itself was beautiful. Most of the staff was friendly but some made it se like you were bothering them. Our stateroom attend entered our room a very short time after we got on the ship and our luggage was delivered to our cabinet and unpacked. We were not sure why he was in our room so early into the  cruise as it was too early to turn down the beds and we had only been on the ship maybe 2 hours. Also every thing me we saw him working he was on his phone on personal calls the whole thing me we were on the ship. Very unprofessional. The first night I purchased a Spa treatment for that evening and one for the next morning.  After receiving myseaweed wrap massage treatment I awoke at about 3 am with my skin on fire and huge red rash all over my chest and neck. At 7:30 - 8 am I contacted the spa and told them if my reaction and that I needed to cancel my other appointment because my doctor advised me not to get any other treatments. I was met with the reply that I could not have possible had a reaction to their treatment, that it was too bad I still needed to pay for the treatment I was not allowed to have by my doctor. I went to guest services and after a long debate the called the spa and got them to not charge me for the service I was canceling due to my allegorical reaction. Not once was I offered any type of treatment , luckily I carry my own epi- pen and medicine because I am hypersensitive to many things. The Spa manager was very rude and in caring and did not offer anything back due to the failed treatment. I even contacted Carnival when I returned home, they offered me nothing for my bad treatment on their ship except the phone number to the Spa owner who still has yet to return my call.  By the third day of the cruise I was over it and ready to return home but I had 5 more days to go.  During my trip me on the ship I saw other people experiencing other negative treatment on the ship. One lady had a disagreement with her mate and was severely manhandled by security in front of the other guess. I don't see myself taking another Cruise on Carnival Cruise line because they don't seem to value their customers. If you want a good cruise try another cruise line.

Ship experiences

Food and Dining

3 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

3 out of 5

Grand Turk Island

3 out of 5

La Romana, Dominican Republic

3 out of 5
Don't take a cab a couple was robbed in a cab at gun point on our cruise

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5
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4 Comments

lindashorn    6 years ago

I want to know how she got them to unpack her bags......

lili7677    7 years ago

My husband and I went to the carnival spa and they give you a form to fill out if you have allergies etc? did you state your allergies down?

BrittanyDanielS    7 years ago

So you know your hyper sensitive yet you decided to get an unknown treatment anyways? interesting you got in vontact with your doctor back home at 3am! Seems like your pulling a poor me card, on something you knew would have a high possibility of happening. Your room steward ruined your entire cruise? I seriously doubt that. Your luggage wasn't unpacked and put away for you? It's the end of the world! My goodness! If you're as entitled as you put off, you shouldn't be on a family fun cruise. Take yourself, and that stick up your ass to another line. Other guests probably won't want to be around you, especially with you're complaining all the time.

EastCruise    7 years ago

Blaming carnival for an allergic reaction. Ok

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