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Unpleasant cruise

Carnival Valor Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2.5 out of 5
Verified Review
Carnival Valor

5 Night Western Caribbean (New Orleans Roundtrip)

Sail date: September 05, 2022

Ship: Carnival Valor

Cabin type: Balcony

Cabin number: 9225

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

I was very unhappy and dissatisfied with the cruise the smell of sewage followed me the entire time and I was sick from the smell . Wouldn’t recommend

Embarkation

3 out of 5
Normal

Ship experiences

Food and Dining

2 out of 5
Normal

Onboard Activities

1 out of 5
Casino

Entertainment

2 out of 5
Soso

Children's Programs

No children

Service and Staff

3 out of 5
Decent

Ship Quality

2 out of 5
Ship sewer smell from the time I boarded till I got off

Cabin / Stateroom

4 out of 5
Nice other than sewer smell

Ship tip

Unpleasant experience , make sure proper maintenance has been done on ship

Thumbs up

Ports of call

New Orleans, Louisiana

3 out of 5

Cozumel, Mexico

3 out of 5
No
Thumbs Up

Progreso (Merida), Mexico

1 out of 5
No
Thumbs Up

Disembarkation

3 out of 5
Was this review helpful? 26
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8 Comments

CruiselineAdmin    2 years ago

@groundlevel1 Thanks for sharing your review with us. Here is contact info for Carnival: Phone: 800-764-7419 Website: carnival.com Email: guestcare@carnival.com Social Media: For the most part, both the primary Facebook and Twitter feeds are promotional rather than customer service-driven: Facebook and Twitter. However, Carnival also has a separate account on Twitter for questions and information: @CCLSupport
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Gwbigdog    2 years ago

Oops sorry 😞 thanks
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AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. Hope Carnival gets it fixed!
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Dumfy75    2 years ago

Sorry you had a bad experience. I think that smell would affect my enjoyment of the entire cruise if it was that bad, seems to be a common complaint with Carnival these days.
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javawoody    2 years ago

The smell seems to be the complainant on several ships
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xraymomma    2 years ago

The Freedom was the same way! I hope your next trip is better.
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MichaelW    2 years ago

Hate you had such a bad experience. Carnival will likely never see this review. I recommend contacting carnival direct at 800-764-7419 option 3
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CruzeFan    2 years ago

Thanks for the review. My daughter was on the Valor two weeks ago and said the sewage smell was very noticeable. This seems to be a complaint on a lot of carnival ships currently. I am guessing they must have changed the process or chemicals they use to treat the sewage and it is not working as well as what they used before.
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