Wonderful and Amazing First Cruise
Carnival Valor Cruise Review to Caribbean - Western
5 Night Western Caribbean (Galveston Roundtrip)
Sail date: June 26, 2017
Ship: Carnival Valor
Cabin type: Inside
Cabin number: 1235
Traveled as: Couple
Reviewed: 7 years ago
Review summary
My husband and I went on our very first cruise on the Carnival Valor. We got the Faster to the Fun add-on and were very pleased. Although the extension to the customer services (dedicated) line never worked we were only 2 floors down from the desk. However, one of the porters broke a very expensive bottle of cologne and when we complained and asked to be compensated we got complimentary laundry. Only one out of the 5 people working the services desk actually seemed happy to help us so that was disappointing. And although the faster to the fun comes with your room ready by the time you board (it was) our luggage came later-like almost a few minutes before the ship left the port. However-aside from this the rest of the crew were amazing. Everyone was very polite and knowledgable. We were always told Good Morning, Evening, Afternoon-asked if we needed anything. The service we received from the rest of the crew was amazing. Our steward, George, was amazing. We actually used the complimentary laundry and he had our clothes washed, folded, and in our room way before he said he would. We left him an additional tip even with the gratuities already paid. The cruise director, Orlando, is phenomenal. He was awesome. Words cannot express how much fun we had. The ship itself is beautiful and like a wonderful maze. I think by the end of the cruise we had figured out an easier way to get to our dining room. The food was OMG wonderful. Filet mignon for breakfast? Yes, please and thank you. We just had the best time and I will always cruise with Carnival and am looking forward to our next adventure.
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Ship tip
The Serenity Dock for adults is awesome. The drink page (Cheers package) is definitely the way to go.