This was our first cruise and I was a bit disappointed with the condition of the ship. It seemed like it was in need of some serious updating. The food was great and we had wonderful selection every night of our stay. The shows were also wonderful, but they didn't have that many. I wish they had more shows and more activities that didn't cost an arm or leg. A lot of the activities revolved around you buying something at the end of the presentation or show. Every raffle or offer for something free had a sales pitch to it. The excursions were WONDERFUL!!! I would highly recommend the Dolphin encounter in Cozumel and the Mayan Ruins tour in progresso.
Ship experiences
Food and Dining
5 out of 5
GREAT!!! The food and selection were outstanding.
Entertainment
1 out of 5
Not as many activities as I thought there would be for free. However they do offer A LOT of activities that will leave you broke at the end of the cruise. I was disappointed by the lack of options.
Service and Staff
1 out of 5
Anytime we asked for any assistance we got the run around. The staff on the ship didn't know the daily schedules and if you wanted to know anything you had to go clear across the ship to "GUEST SERVICES".
Ship Quality
1 out of 5
The pools were TINY, they're about 15X15 and the ship only has two. The whirlpool and hot tubes were closed 90% of the time because some kid had an accident in them. So don't come one this ship if you think you're going to swim or get into a pool.
The elevators were slow and you spent half your cruise waiting for them. The public bathrooms were nasty through out the ship. If we had to use a bathroom we always returned back to our room. The ship is not that big and you feel the ship move and rock. If you get sea sick, this is the wrong ship for you. The ship is also in need of some updating. The decor throughout the ship reminds you of a 80's style of Vegas casino. Lot's of cheap lights and mirrors.
Cabin / Stateroom
1 out of 5
First and foremost... all of the rooms are PINK. The walls are thin so you WILL hear every conversation in the room next to you, and half of the lights in the room do not work (reading lamps, night lights). The towels were stained, and you could tell they were as old as the ship. The public carpets had stains and the beds were VERY uncomfortable.
GREAT excursion! It was worth the 2 hour bus ride! The bus does take you to a small tourist trap on the way! Make sure that if you buy something you negotiate the price down!!! Don't pay the sticker price for anything, offer 50% for what ever you want to buy. The ruins are amazing!!!! MAKE SURE you buy your tequila in progresso port, it MUCH cheaper than Cozumel. You can also buy CUBAN cigars in progresso, I bought mine for 25 dollars (six cigars) after 10 minutes of negotiating. You can't bring them back to the US, but you can enjoy them on the ship.
Cozumel is simply beautiful. The people are friendly and you'll you never want to leave this port. The Dolphin encounter excursion was amazing! I'm not an animal lover and I thought this was so cool. The entire excursion has you in the water touching and playing with dolphins.
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