Less than expected

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 28

Review summary

A couple of weeks prior to the cruise I broke my leg. We were hoping there would be a wheel chair but according to company reps I was told not to count on it. They did give me the name of a place where I could rent one. The company wanted $196.00 for the 5 days. We ended up buying a used one for $95.00. Once on the ship it didn't look at all like there was a shortage of wheel chairs and we were some of the only people who brought their own. We had a balcony room. Problem is that these are not modified or wheel chair accessible. What I did not realize is that everything has a huge lip to get over; the bathroom; the bedroom to the balcony. This was a huge pain. I hopped around on one foot for most of the trip while in the room. There were a lot of people on the ship. The food lines seemed to never disappear. My husband waited an hour for a hamburger. If you like waiting in lines then this is the place for you. The ship does have some quiet corners such as the library and your own room. However, bring ear plugs if the pool is above your room. Toward the evening you can hear all of the furniture being moved above. One day from 8am 12pm we were not allowed to use the balcony due to cleaning. The embarkation process was horrible. We were 1 mile away and it took us 2 hours in the car just to make it up to the parking ramp of the Manhattan terminal. It was not until 4pm that we finally made it on the ship. The disembarkation process was a bit of a shock too. Unless you can 'self assist' or haul your own luggage then all luggage must be packed and put outside your door by 11pm. That pretty much shot our last night there. Being in a wheel chair we were stuck with this method. The next day we were expected to be up and out of the rooms NLT 0830. Finally around 1030 we were called to disembark. No, not exactly the relaxing vacation we expected. We will not be taking another cruise anytime soon, if ever.

Ship experiences

Food and Dining

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Saint John, New Brunswick