Dining Room and Lunch on Lido Need Improvement

Carnival Sunshine Cruise Review to Canada, New England, New York


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
5 Night Canada/New England (New York Roundtrip)
Sail Date: June 25, 2016
Ship: Carnival Sunshine
Cabin Type: Inside
Cabin Number: 3141
Traveled As: Couple
Reviewed: 1 year ago

The dining room wait times were extraordinarily long. Just to place the order took far too long, then the wait for the food, the dessert order, wait for the dessert, etc.

Example. The couple sitting next to us ordering very similar food at the same time we ordered were served their entrees when we were eating our dessert. It seemed to be very disorganized with too few waiters. We could never make it to the show after our dinner, so we had to go to the show first (not our preference) before eating. Some of the Lido Deck food stations would shut down early despite dozens of people waiting to get their food. Most upsetting were the lack of clean tables. Many people were clearing a dirty table themselves just so they could sit and eat--piling more dirty dishes onto a neighboring table. Bus boys were very hard to find and had a huge area to clean--far too big for them to keep up.

The entertainment was very good, and the cruise director was great. The cabin stewardess was exceptional as well. The poor waiters were pleasant and trying, but it was a mess during the evening at the dining room.

Food and Dining

1 out of 5
Food was tasty but service (wait times) were unacceptable.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5
N/A

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Stewardess was very nice and our room was immaculate!

Ship Tip

We liked the voyage to Canada--just fix the dining/lunch problems related in the comments above.

5 out of 5
Was this review helpful? 4

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