Carnival Sunshine Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Crowded = bad service

Sail Date: April 16, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Inside

Carnival really sacrificed the comfort and customer service for their bottom line. Service was terrible due to ship overcrowding and not enough space. Food suffered, their staff was grouchy, and the space to enjoy the sun on deck was non existent. Won't ever go on this ship again. 

Cabin / Stateroom
Embarkation and Disembarkation
Getting on was great. Getting off confusing, and they lost our luggage.
Ship Quality
Hated walking thru smoke filled casino to get to dinner. Not enough room for all the guests. Shows are packed and venues are too small.
Destinations and Excursions
Onboard Activities
Loved comedians
Service and Staff
Our room steward Jurata was EXCELLENT! Diningroom staff were slow and grouchy. Probably because ship was so crowded.
Food and Dining
First time buffet dining has had SAME food every day. No variety. Not the greatest tasting. Pizza was excellent, as well as burgers. Diningroom was less than good. Had much better on other Carnival ships. Service was slow, missed shows last 2 nights due to slow service. 2 1/2 hrs from start to finish.


Don't sail on the Sunshine. They sacrificed customer service and comfort for the bottom line when they redesigned it from the Destiny. Worst cruising ship we've been on.

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