Cruise a big dissapointment

Due to the hurricane, we were not able to go to Bermuda, but were told inside the terminal that we would be going to Puerto Rico, St. Thomas and Grand Turk. Needless to say we were disappointed but the weather rules. Carnival, to make up for the big change, offered us a 25% discount on a future cruise. To go to the ports that were were substituted would have been a little under 50% less than we paid

We tried to make the best of it but were really disappointed in the ship. There were only 2 small pools.  On seas days of which there were four, there was not much to do but sit by the pool, play trivia, go to the casino. Our balcony was dirty upon arrival and was never cleaned on our 8 day cruise. We could hardly see out our window or door. As an aside, our next door neighbors smoked on their balcony. The dining experience in the any time dining room was horrible. When we got seats, the wait staff was overrun and thus service was slow. We watched our food come up and it took 10 minutes to serve it to us. It was mildy lukewarm. The breakfast menus were not in the room to begin the cruise. When we did get them and put them on our door, they would not stay. Consequently, our orders were not take. We found out later, they were shoved under neighbors doors. On a good note, Guy"s burgers were delicious as well as the cantina food and the pizza. Service at the Havana Bar was good. There was not much in the way of bar waiters, so we had to get our own drinks. Why do we pay a 15% gratuity when we get no service?We ate at Gi Gi's and there service and food was very good. We were able to try things we had never had before. We went to two comedy shows that were not funny. Both comedians got on their pulpit and talked about their own personal political views.

Overall, for the amount we paid for this cruise, we were very disappointed and disatified.