Some things were great-- the cleaning staff- great. The waiters -- great. However, many things were not not great. To get food at some places, and customer service- hour wait. Premium Internet - worthless

Carnival Sunrise Cruise Review to Caribbean - Eastern

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 27

Overall rating:

3.9 out of 5
Verified Review
Carnival Sunrise

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: June 04, 2022

Ship: Carnival Sunrise

Cabin type: Oceanview

Cabin number: 9201

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

I was not impressed and probably will not do Carnival again.

Embarkation

4 out of 5
It was good, but a little confusing at times if you are a first time cruiser.

Ship experiences

Food and Dining

3 out of 5
The Wait staff - great! Food was decent, but the wait in lines for some of the food was close to an hour a few times.

Onboard Activities

3 out of 5
Again the people running it were nice, but sometimes it was so unorganized - the activities would take an hour to actually get started.

Entertainment

4 out of 5
I thought this was pretty good.

Service and Staff

3 out of 5
If I could just rate the waiters and room stewards, I would give them 5 stars. However, customer service was awful. Only one or two people working, the line was over an hour long wait all three times I had to go down there. You would think that they would bring in more help after seeing a line that was 40+ people deep but they didn't.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Cleanliness was excellent, Size was excellent. Beds themselves were ok, but there was three of us so my son slept on the "couch bed" It was pretty awful. He had back pain for a couple of days, so I slept on it 2 nights and it was very hard, very uncomfortable.

Ship tip

The premium internet was awful, be prepared to not be able to do most of what they say you will be able to do with that internet. Be prepared to stand in line a LOT. If you have a child that is 19 or 20 , know that there is not much for them. They are too young for the 21 and over stuff but too old for the other things geared toward teenagers.

Ports of call

Miami, Florida

5 out of 5
I guess this was ok, all we did was get on the ship and off it here.

Nassau, Bahamas

4 out of 5
Didn't know it was a nearly a mile walk to the nearest beach so that was dissapointing. The shops were ok, but it was pouring rain and it was all cut short.

Half Moon Cay, Bahamas (Private Island) Did not visit port

Weather was awful, so we missed our excursion, we didn't get to go to this port because of weather.

Grand Turk Island

5 out of 5
This was great. Got to go directly to a beach right off the ship. The stores were nice, clean, and found this impressive.

Disembarkation

4 out of 5
I would say this was ok, other then being a bit confusing. We were given a letter that says, be out of your room by 830 if possible. We were only to be told to hang out and wait for nearly an hour. Everyone seemed confused about how we were supposed to be called to leave and having to listen to the announcements were hard because there were so many people standing around and talking.
Was this review helpful? 27

6 Comments

AuntPinkie    2 years ago

Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

kelskazoo22    2 years ago

Thank you for the review. I never understand why so many people need to visit guest services. I never have and keep thinking I’m missing something.

byhisgrace    2 years ago

Appreciate your feedback

Schlinger    2 years ago

Being 19 or 20 in the US must be awful. Get him on a European cruise ship before the summer runs out. With a beverage package!

javawoody    2 years ago

Don’t know why the complaints about internet. It is at sea and always poor

Gwbigdog    2 years ago

Oops 😬 thanks

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