For a first time cruiser, this was an awesome trip. What made everything great was the people. from our Steward, Gilbert to our wait staff. Everyone was friendly and did everything they could to keep guest happy. It was very cool to see so many staff from all over the world. Keep up the great work.
Embarkation
5 out of 5
Was immediately greeted by luggage handler who gathered all of our luggage and directed our family to check-in.
Very friendly staff, at security screening, made screening easy. Just make sure you have all your vaccine and testing documentation ready. Was directed straight to check-in inside terminal. Again, very friendly staff which made our first experience a great one.
Ship experiences
Food and Dining
4 out of 5
RedFrog Pub
5 out of 5
Fun atmosphere and games. Great drinks and staff was very friendly.
Bonsai Sushi
5 out of 5
Wait staff at Sushi restaurant was friendly and the food there was fresh.
Lido Marketplace
4 out of 5
Great variety of dishes to pick from, little under seasoned, but still good. Great salad bar area and dessert were good. Glad they had sugar free options. The Tiramisu was very good.
Onboard Activities
5 out of 5
The gym was awesome, pool area was always clean.
Mini Golf
5 out of 5
Fun area to bring family and love the view. Really cool that the mini golf was built around the ships radar systems.
Cloud 9 Spa
5 out of 5
The gym was awesome, and had a beautiful view. Nice to have staff there that kept the place clean.
Main Pool
5 out of 5
Pizza was very good. Nice to have it open all day and night.
Entertainment
5 out of 5
The entertainment was great. Loved Mel the Cruise Director. She did a great job keeping everyone engaged in activities and was always smiling. Performances inside and out were good. They all worked hard to keep guest entertained. Very fun musical that we watched the last night. The performers worked hard putting on their dance performances.
Mel and her staff put on a very fun activities on the Lido deck.
Service and Staff
5 out of 5
I want to give a shout out to Gilbert our room steward. Gilbert did a great job keeping up with our room.
I also want to give a shout out to our wait staff at the Sunrise restaurant, Panda, Arni and Kadek. They took care of us and also took care of an issue we had with our appetizer. The one appetizer came to us was under cooked chicken. They quickly replaced it with another appetizer. The team was on top of the situation. Great job
Again, very friendly staff
Ship Quality
5 out of 5
Very beautiful ship and very clean. Maybe better identify which elevators go to which decks. As a new cruiser, I even had trouble finding which direction was aft and the bow of the ship, especially when you are in the middle of the ship.
Cabin / Stateroom
5 out of 5
Clean and enough storage area.
Ship tip
Look at a layout of the ship so you can get familiar where everything is at.
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