Disappointing Spa Balcony Experience

Item: Carnival Sunrise
Rating: 3.1
Author: Denise313

Carnival Sunrise Cruise Review to Canada, New England, New York

Denise313

Contributor Level: Second Mate

2 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 114

Overall rating:

3.1 out of 5

Verified Review

7 Night Canada/New England (New York Roundtrip)

Sail date: October 06, 2019

Ship: Carnival Sunrise

Cabin type: Balcony

Cabin number: 1045

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

The cruise was disappointing. Carnival changed for port from New York to Brooklyn. That cost us additional money to travel from our hotel to Brooklyn. Carnival changed the order of the itinerary, which meant I would no longer get a chance to see my niece in Boston. Then, due to weather, we missed Portland and Boston altogether. However, if the order of our cruise hadn’t been changed, this would not have happened. Also, the saunas didn’t work in the morning. We were told we had to wait until the afternoon and evening. We like enjoying the spa after a workout. When I said something to the staff and manager it fell on deaf ears. We cruised Carnival several times and have had experiences far more enjoyable than this one.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

The spa balcony was disappointing and not worth the extra money. The spa wasn’t hot in the morning. We have booked and enjoyed several spa balconies and this was the worse! We did not receive Elemis products, access to classes or anything spa related. If you were to enter the room for the first time, you’d have know idea it was a spa balcony.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Halifax, Nova Scotia

4 out of 5

Saint John, New Brunswick

4 out of 5

Portland, Maine Did not visit port

Due to weather and Carnival

Thumbs Up 0

Boston, Massachusetts Did not visit port

Due to weather and Carnival

Thumbs Up 0

Disembarkation

4 out of 5

6 Comments

Fiesta83 4 years ago

Better luck next cruise

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cruisereckoning 5 years ago

Nice

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JustCruz 5 years ago

Carnival sent out port changes months ago. This was no last minute change.

Thumbs Up 4

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NJCruiseGuy 5 years ago

The itineraries can and do change for a variety of reasons - weather, medical emergency, mechanical issue, political reasons, etc. No port or itinerary is guaranteed. If a specific port is of importance, always get a good travel insurance policy that will compensate you for any changes.

Thumbs Up 4

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Shh813 5 years ago

All that is the fault of the weather. Can’t blame the cruiseline for keeping you safe.

Thumbs Up 3

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DerekMire 5 years ago

That's yr own fault not carnival

Thumbs Up 2

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