run far far away

Carnival Splendor Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

1 out of 5
Carnival Splendor

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: February 12, 2017

Ship: Carnival Splendor

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was absolutely the WORST vacation I've EVER been on. 

 

The staff was so so. A majority were super rude. A few were polite and smiling. The maid was the WORST. if you didnt answer the door within 3 seconds, she would just open it herself. Multiple times I had to slam it in her face because I was getting dressed! When debarking, she literally tried to come in 6 or 7 times before 8:30AM which was the cut off. I took away all her tip money for that stunt. I don't care that you have another cruise that day. I wasnt in the room past the end time so leave me alone!

 

The entire ship smelled BADLY. Our hallway smelled like sewage the entire time. At one point they had a HUGE fan blowing right outside our door, drying "something" out. WTF!!!!

 

Don't expect to hear any announcements. They say them at strange times and you can't hear the speakers. 

 

The only 'specials' aboard were shopping things. I dont want to shop jewelry while vacationing so that proved no value for me. 

 

The buffet food was INEDIBLE. The sit down dinner was medicore at best and took SO LONG. So slow. One night one of the servers brought my Diet Coke without a lemon....which I specifically asked for. When I asked for a lemon again, she gave me an attitude and said yea well I have to go downstairs for that. DONT bring a diet soda without all the fittings....when she returned, she threw a plate of 15 lemons at me which seems obsessive and wasteful. Please don't expect to eat whenever you want either. Most things are closed. I survived on Pizza the entire time which was really good. Its made to order and the guys that work there are very nice. The icecream is worse than McDonalds so don't even attempt it. The breakfast buffet was disgusting too. Runny eggs every day. The servers do a really lame dance every night too. Even they arent into it. 

 

Lets talk about lines. There was a line for every single thing no matter what time of day. Elevators, foods, shows, at port, etc. 

 

Pools. There are 3 TINY pools aboard. One isnt even usable because you get splashed with water from the slide. Ive never seen adult men go down a slide so many times in my life....

 

Deck chairs. Don't expect to get a chair unless youre up before 8AM. The one nice part was the Serenity Section which had padded chairs and is 21 and older. 

 

Internet. DO NOT, I repeat, DO NOT waste your money on their "internet". It hardly ever works and when you complain they tell you "it depends on how many people are using it so try when were at port". If im spending $120 on internet A WEEK, it better work 24/7!!!!

 

The drinks are SO PRICEY. Minimum $10, usually $12 or $13. God forbid you dont drink coffee and want a soda before 10AM. NOTHING is open. They treat the people with Bottomless Bubbles like crap and will serve you last every time. They don't care about service because they automatically get 15%, so don't tip because its included. If I could have taken away the tip, I would have. 

 

Decor. This ship is BEYOND outdated. Straight out of the 80s with pink all over. It hurt my eyes to look at it!

 

All in all, I will NEVER return to carnival or this boat. 

 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Don't go!!! Pick another boat

Was this review helpful? 4

23 Comments

teresae1016    7 years ago

The one thing I'm worried about on my first cruise is encountering this type of negative.. unhappy.. complaining person.

Castiel    7 years ago

Seriously? I'm sorry but people like you are disgusting. Bringing you a coke without lemon is not the end of the world. It was a simple mistake. Suck it up and get off your high horse. You obviously have an unhappy life if you need to take it out on everyone else.

brandief    7 years ago

a vacation is what you make of it. You are the only person that can make you happy. I think honestly that you boarded the ship unhappy and let yourself get upset the rest of the cruise.

luckylady    7 years ago

I think she is bullshiting

CrusinPatton15    7 years ago

simple put...NEGATIVE!!!!!

YatesDanielle    7 years ago

Jeez Louise! I'm sure your maid and servers enjoyed how pleasant you were. Why would you ever slam a door in a persons face. It seems odd she coincidentally walked in several times as you were "changing". I'm sorry your cruise wasn't up to your standards, but please never treat someone that poorly for making a simple mistake.

oh2bcruisin    7 years ago

shoregirl, was anything good? Thankfully I had a completely opposite experience on this ship. not one rude staff member encountered anywhere in 6 days, and my only problem with the food, was that I did not get to try everything offered. it is not 5 star dining, but it is still good imo. maybe try cunard or oceania.

jules814    7 years ago

we were on the Splendor 11 days ago and had the time of our lives! In my opinion, most of life is what you make it. The crew works extremely hard and deserve every penny of the gratuities and then some. Gratitude and generosity go a long way. I got a week of no dishes, no laundry, no work, no incessant cleaning and no stress with 3 people I love surrounded by beauty and amazing people. That's what I saw.

Irene1217    7 years ago

we had an excellent cruise on the Splendor in Nov. party of 6...a blast!!

PaulaFloyd    7 years ago

I am sorry that Shorgirl had such a bad experience. I had the opposite. Best cruise ever!

Shytravel    7 years ago

I am so sorry you had a bad experience. you should try Princess or RCL. my experience on this ship was totally different.

rachcate    7 years ago

#firstworldproblems honestly, it's OK to be unsatisfied, but when you are rude or mean or speak down to people in the service industry (myself being included in that) it doesn't fix your service it just makes us dread having to wait on you so that your service slows down even more, or the quality of the service gets worse because you're getting back what you're giving. There is a difference between a server and a servant and I would guarantee that you don't realize that. I'm very sorry that you had an unhappy cruise but feel even more sorry for the staff that had to wait on you.

cdav94    7 years ago

Some people don't know how good they have it.

SweetCherryFly    7 years ago

I cruise to 'get away from it all!' That means NO internet. You sound impossible to please, too. I would not want to be on a ship with you so please stay home:)

5fdpfan    7 years ago

tell me how you really feel

WatermelonQueen    7 years ago

We had a 100% opposite experience on the Splendor and would sail her again in a heartbeat. Yes, Carnival food isn't good, outside of Guy's, Blue Iguana, etc, but I don't know a lot of people who cruise for the food. And you won't find a better value for a week long vacation that includes lodging, food, and entertainment.

Katievp    7 years ago

Holy crap no lemon in the diet coke! What are they thinking!? 😂😂

biggval    7 years ago

thank you for being honest

travNjeans    7 years ago

I think her review was honest. she's a customer and she sounds upset. just because some of you had a good experience, doesn't mean she did. Take it easy. Shore girl- thank you for taking the time to write a review. I hope that the next cruise you spend your hard earned money on is with it.

mluvonna23    7 years ago

Can't believe all of this! Love myself some carnival. .

ketoDee    7 years ago

this review is so negative that it's funny .... seriously!

exnasm68    7 years ago

My, my, but we are testy!

banaford    7 years ago

Breath of sunshine you are! A troll maybe. Please do not cruise anymore, on any cruiseline. It is not for you.

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