cruise was great!!! but booking it could have been a better experience

Carnival Splendor Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 58

Overall rating:

3 out of 5
Verified Review
Carnival Splendor

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 22, 2017

Ship: Carnival Splendor

Cabin type: Inside

Cabin number: 7238

Traveled as: Couple

Reviewed: 7 years ago

Review summary

We really relaxed and enjoyed the cruise...(aside from the fact that every port offered the exact same shopping experience) we enjoyed the ship the staff was wonderful and the food was very good... and we did some exploring at port and met lots of fun people!!!..The entertainment was really much more than we expected....BEWARE of the casino on the Splendor..it is very, very smoky so if you do not smoke its a problem..many people complained because it was so unusually  terrible....they really need better ventilation it was the worst I have ever experienced...to bad we wanted to visit it more than we did.

 

but.. BOOKING it was not so fun..no one at delta could help me with my hotel and transfers to and from the hotel/airport..Because we booked it through Delta-- Carnival said they could not help us..so I had to do all the hunting and travel vouchers pickups,hotel etc.. my self..but ended up with a great hotel a good price ..They picked us up at the airport,no charge.  The Renaissance was very nice and affordable....then they provided us with transport to the port and a good breakfast.....exactly what we wanted ..no hassles!!!...we were leaving from the west coast so we had to arrive a day early.

I have booked similar cruises that took care of  everything so I was expecting the same service.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

na

Service and Staff

5 out of 5
they were wonderful

Ship Quality

3 out of 5
Hummm..I am an interior designer so maybe I am more critical..the ship was extra clean but the decor was really really lacking in my humble opinion...

Cabin / Stateroom

5 out of 5
met all of our needs

Ship tip

If you do not smoke and want to gamble on board at the casino.. this is not the ship for you.... they have a VERY,very poor ventilation system..I was not the only one complaining it was a topic of conversation on the elevators...more than once

Ports of call

Miami, Florida

3 out of 5

Cozumel, Mexico

5 out of 5

Belize City, Belize

3 out of 5

Mahogany Bay, Roatan, Bay Islands, Honduras

3 out of 5

George Town, Grand Cayman

3 out of 5
Was this review helpful? 58

2 Comments

ctav    7 years ago

Carnival can not help you if you book through another TA and you should feel that Carnival is responsible for your travel issue.

I will agree with you on the smoking issue. However, I don't gamble and will not be in there.

lorriepalmer    7 years ago

Which airport did you fly into? Did you sail out of Miami? I will be going on my second cruise, this time I will be doing all the planning for the cruise from flights to hotel and transportation to and from.any advise will help. Thanks

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