Terrible Service

Carnival Splendor Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
8 Night Southern Caribbean (Miami Roundtrip)
Sail Date: June 18, 2016
Ship: Carnival Splendor
Cabin Type: Oceanview
Cabin Number: 2277
Traveled As: Couple
Reviewed: 1 year ago

Very different service level than normal.  My bathroom was not cleaned once.  There was a ring in the toilet from the day we arrived until the day we left.  I NEVER met my room steward.  Dinner waits were one hour plus - causing us to miss shows.  Comedy shows - standing room only.

 

I complained during the cruise - nothing was done.  I will probably switch to RC

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Dirty - sand in sheets (they were not changed) and dirty toilet. They do not clean morning and night anymore - bad decision if you ask me
5 out of 5
5 out of 5
5 out of 5
5 out of 5
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