Stateroom was loud

Carnival Splendor Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 4

Overall Rating:

1.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: February 21, 2016
Ship: Carnival Splendor
Cabin Type: Balcony
Cabin Number: 6375
Traveled As: Couple
Reviewed: 1 year ago

The service was great on the ship. However our stateroom was directly above the casino. It sounded like the casino band was in our room. They played music past midnight so getting to sleep was impossible. Guest services was very stoic concerning our room. They apologized for it and said they  couldn't move us because the ship was full. They gave a $343.00 credit. Doesn't come close to what we spent to have a stateroom and a reasonable amount of sleep while on vacation. Very disappointed with how this was handled.

Food and Dining

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Cabin / Stateroom

1 out of 5
We were above the casino. Sleep was impossible while band was playing. To loud.

Ship Tip

Don't have room above the casino.

5 out of 5
5 out of 5
5 out of 5
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