Carnival Splendor cruise. January 17-24/2016

Carnival Splendor Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

2 out of 5
Verified Review
Carnival Splendor

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 17, 2016

Ship: Carnival Splendor

Cabin type: Balcony

Cabin number: 6402

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

Worse cruise we've been on. Our 3rd with Carnival. Our cabin 6402 was directly above the Red Carpet Disco or dance club bar. Our room was vibrating from music below until closing nightly!! Ship was poorly designed to say the least!  Totally unacceptable. Should have received deep discount for room!!! Dining room was such that you nearly touched seated guests in booths if you walked in their side of pillar. We were seated at back of dining room. Servers were unable to visit as they were understaffed. Food was ok but never compares to Royal Carribean. All service onboard were nice friendly people. That's only good thing about cruise. 

 

We we are on Carnival Sunshine on April 8-16 out of Port Canaveral. Already paid for as we are cruising with our children (Vierig family of 4). We are currently booked in Inside Cabin. I believe we should be upgraded at no charge due to the unacceptable room we spent 7 days in on Splendor!  If not, this will definitely be our last cruise with Carnival. The Fun Ship wasn't fun last week when we laid down to sleep every night.  I hope someone does something to make this right for us.  

Ship experiences

Food and Dining

3 out of 5
Nothing special. Breakfast was best

Entertainment

3 out of 5
Michael Jackson tribute needs a MJ impersonator.

Service and Staff

5 out of 5

Cabin / Stateroom

3 out of 5
Location unacceptable as it was over Red Carpet Bar which played loud music until 2 am nightly. No good night sleeping!!!

Ship tip

Room location was unacceptable Food average Not enough clothing shops Service was only good thing that stood out.

Ports of call

Miami, Florida

5 out of 5

Grand Turk Island

3 out of 5

San Juan, Puerto Rico

3 out of 5

Philipsburg, St. Maarten

5 out of 5
Was this review helpful? 9

47 Comments

krissk    8 years ago

Do your research, pick your room, and if all else fails - always bring earplugs!!! Enjoy you're cruise, you could be at work :)

Andy2192    8 years ago

I picked my cabin 7 aft. I read on at least a dozen sites that deck 6 is above the disco... Loud and deck 8 is below the lido deck... Loud. Why should carnival pay or reward you with a "deep discount" for not doing your homework? There are people in this world who try to suck a refund or discount out of a perfectly good trip. Also Some with unrealistically high expectations!

janelle297    8 years ago

Surprising you say they were understaffed... I've been on carnival multiple times and never had a problem with that... There are so many people in the dining room.. Good luck with everything

jessjluvs2sing    8 years ago

Earplugs!

Browniis712    8 years ago

Looks like u will be underneath the lido deck.

kemmys    8 years ago

I was on deck six but changed to room 8316, I hope that was a wise decision.

Andy2192    8 years ago

Why should carnival reimburse you for not doing your homework? There's a ton of sites on the internet that you should explore when choosing your cabin. I read on several that 6 is above the club and 8 is below the lido desk and you will hear chairs dragging. Don't feel sorry for you!

banaford    8 years ago

Bella...sometimes Carnival has a special if you let them pick your room. people who pick their room either did not have the option to let cruise line pick, or didn't want to do it that way. The 70.00 more at the time is what an upgrade to pick your room was at time of booking. You did not get ripped off. It just really depends on specials or offers that week. If you want to pick, call carnival. If prices have come down, the may let you pick at no additional cost.

Katievp    8 years ago

I booked on the Carnival website and picked our room with no additional cost involved. It was very simple.

lismar52843    8 years ago

I used cruises.com and there were no extra charges for picking our room

marroquin    8 years ago

it's only bad how u look at things you bring on bad yourself being on a luxury cruise is a plus best thing to do for your bucket list before u die so complaints are worthless to do

joycevh    8 years ago

thanks, you too, enjoy

banaford    8 years ago

Your welcome. And enjoy your cruise!

joycevh    8 years ago

yes, on the splendor forward, thank you :-)

banaford    8 years ago

Not bad. Above the entrance to the theater. You might hear some noise for the shows. But it's not like right above the theater. On the splendor, correct?

joycevh    8 years ago

banaford do you know if 6261 is a good location.

ShelleyL5    8 years ago

I agree, I have had people help me, and now I try to help too. There is alot to learn about cruising, and the first time you go is scary. I still feel cruising is the best vacation deal there is. We love Carnival, have never been treated badly. Went on Princess once, won't go again. Just remember the most important thing...Don't pack your passport in your suitcase!!! Have fun and relax!

banaford    8 years ago

I try only because many have helped me when it was new to me. Pay it forward! And I love cruising!

banaford    8 years ago

I understand. Are you early to bed people? If not...For sure your ok. lol. Have fun!

sarahpatton    8 years ago

banaford, you are so helpful! Carnival needs you! 😆

lismar52843    8 years ago

Ok thanks for the information I am a worry wart

banaford    8 years ago

You are more to back middle. looks like over the video arcade. I don't think you will be able to change rooms this late. You are going 2/21? It might actually be ok.

lismar52843    8 years ago

6384 I think over the casino

banaford    8 years ago

Where are you on deck 6? some of the rooms are ok.

lismar52843    8 years ago

Ok I have never cruised before know nothing about the ship was just told middle of the ship for sea sickness is the best so I booked 6th level now I see that is not good, anybody that has been on the splendor before and know what room is good for someone with kids not abo e the disco or casino or engine room ?

Katievp    8 years ago

Why should Carnival compensate you for picking a bad location? You can see the entire ship layout online.

banaford    8 years ago

Good for you! We are thinking of going on the Splendor on april 10th. I hope your family makes wonderful memories...good ones!

sarahpatton    8 years ago

I just called, we are good to go. Thanks so much. We can't wait to get on the Splendor!

banaford    8 years ago

Didn't mean to stir up a can of worms..I have been on the splendor. Except for the pink decor, I liked the ship, and the crew was one of the best!

sarahpatton    8 years ago

thanks ☺

banaford    8 years ago

It still shows that symbol. If you look at that stateroom on their Website, it says converts, but in small print print under details it says actual configurations may vary. So I do not know the answer. Did you look on cruiselinerooms.com? sometimes they will have pics of the actual room. FYI...it will be awesome regardless :)

banaford    8 years ago

I have an older book..let me look on the website real quick.

sarahpatton    8 years ago

weird, on the website it says it converts, I may just call them. I have never been on Splendor, my husband and daughter will be their first cruise ever

banaford    8 years ago

Also is a connecting room. But the door in your room locks. I have had that too.

banaford    8 years ago

On the deck plans it has a Asterix symbol. And doesn't covert to king is what it stands for. However...we have had that before, and they did put the beds together to make a king. It just made it more squishy to move around. Have you been on the splendor before?

sarahpatton    8 years ago

how do you see they don't move to be king? I have selected king on my booking.

banaford    8 years ago

On the Splendor? Looks like it is below the theater. Might hear it sometimes. Did you know it is 2 twin beds that do not move to be king?

sarahpatton    8 years ago

2230, oceanview forward

banaford    8 years ago

Do you know what room you got? Sarahpatton

sarahpatton    8 years ago

I hope so too bana 😕

banaford    8 years ago

Yes, all cruise ships say all are great rooms. Sarahpatton...hope you picked well on your next cruise :)

ShelleyL5    8 years ago

Call Carnival and complain right away..we had the same problem, except we were the deck below lido and every morning we were woke up by the crew putting out deck chairs!!

sarahpatton    8 years ago

When I talked to Carnival I asked where good or bad places to book a room was and I got the standard "every room is great, there are no bad rooms"

Sungold    8 years ago

Did you speak to Guest Services either during or after your cruise? And yes, it is always good to look at the deck configurations before you book your cabin. I was bothered once by chairs being moved around late at night when I was directly below the Lido restaurant, so I make sure to avoid that now.

banaford    8 years ago

I believe it sucked. But when I read these reviews about wanting compensation, I wonder if they got the money back, if it becomes a miracle and now the noise was not bad and it was a wonderful trip. Makes absolutely no sense to me. And that no one takes responsibly for their own happiness. I just don't get it.

sarahpatton    8 years ago

I have read reviews about level 6 on the Splendor being loud. that does suck though.

banaford    8 years ago

Did you pick your room. YOU and only YOU are responsible for where your room is. Next time do research on location. Good luck on that discount!

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