"Needs improvement"

Carnival Splendor Cruise Review to Mexico


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Verified Review
7 Night Mexican Riviera (Los Angeles Roundtrip)
Sail Date: February 27, 2011
Cabin Type: Oceanview
Traveled As: Family (older children)
Reviewed: 6 years ago
Not what I expected from Carnival Splendor in comparisson to Carnival Paradise. Carnival Splendor might be a better or newer ship but the customer experience didn't match. Needs a lot of improvement. Will try Royal or Norwegian cruise lines next trip.

Food and Dining

3 out of 5
Food was average. Waited an hour and 15 minutes on the Mongolian Buffet. Could've added another chef instead of only two.

Entertainment

1 out of 5
Showtime dancers were a little stiff and lacks of energy. The singing and the band were great but the dancers or the show itself needs improvement.

Service and Staff

3 out of 5
I used to work at Ritz Carlton, Loews Hotels and Renaissance Hotels and the ship service isn't bad at all. Friendly staff.

Ship Quality

3 out of 5
Since it's a newer ship, it's good.

Cabin / Stateroom

5 out of 5
Stateroom was exeptional. Nothing I can ask for.
3 out of 5
Too much tourists atmosphere. Two days was more than enough.
3 out of 5
Zip lining and shopping.

Pros: Dining Server and Stateroom Attendant were on top of service

Cons: Checked in on a top of trash bin due to long lines, very short notice on sail itenerary, showtimes needs a lot of improvement

Recommends Carnival Splendor? No.

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