"Needs improvement"

Item: Carnival Splendor
Rating: 2
Author: Hcc

Carnival Splendor Cruise Review to Mexico

Hcc

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 3

Overall rating:

2 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: February 27, 2011

Ship: Carnival Splendor

Cabin type: Oceanview

Traveled as: Family (older children)

Reviewed: 13 years ago

Review summary

Not what I expected from Carnival Splendor in comparisson to Carnival Paradise. Carnival Splendor might be a better or newer ship but the customer experience didn't match. Needs a lot of improvement. Will try Royal or Norwegian cruise lines next trip.

Ship experiences

Food and Dining

3 out of 5

Food was average. Waited an hour and 15 minutes on the Mongolian Buffet. Could've added another chef instead of only two.

Entertainment

1 out of 5

Showtime dancers were a little stiff and lacks of energy. The singing and the band were great but the dancers or the show itself needs improvement.

Service and Staff

3 out of 5

I used to work at Ritz Carlton, Loews Hotels and Renaissance Hotels and the ship service isn't bad at all. Friendly staff.

Ship Quality

3 out of 5

Since it's a newer ship, it's good.

Cabin / Stateroom

5 out of 5

Stateroom was exeptional. Nothing I can ask for.

Ports of call

Cabo San Lucas, Mexico

3 out of 5

Too much tourists atmosphere. Two days was more than enough.

Thumbs Up 0

Puerto Vallarta, Mexico

3 out of 5

Zip lining and shopping.

Thumbs Up 0

Pros: Dining Server and Stateroom Attendant were on top of service

Cons: Checked in on a top of trash bin due to long lines, very short notice on sail itenerary, showtimes needs a lot of improvement

Recommends Carnival Splendor? No.

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Other reviews of this sailing

It was okay