Disappointed in lack of service

Item: Carnival Spirit
Rating: 2.7
Author: Peter3562

Carnival Spirit Cruise Review to Caribbean - Eastern

Peter3562

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 19

Overall rating:

2.7 out of 5

Verified Review

6 Night Eastern Caribbean (Miami Roundtrip)

Sail date: January 08, 2023

Ship: Carnival Spirit

Cabin number: 8181

Traveled as: Couple

Reviewed: 1 year ago

Review summary

They must have cut staffing since Covid. It is very noticeable in their service. My wife and I will not cruise Carnival again.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

Food was good. Bar service was very poor, not enough bartenders or waiters -- soda package was not worth the money.

Onboard Activities

3 out of 5

Pools need updating -- they don't look clean.

Entertainment

3 out of 5

Stage shows and comedians were good. Seems like they cut the entertainment staff. Didn't see much of any other entertainment.

Children's Programs

Didn't bring children.

Service and Staff

1 out of 5

Bar staff and entertainment staff seemed very light. Rooms only cleaned once a day.

Ship Quality

3 out of 5

Pool areas were small. Pools looked dirty.

Cabin / Stateroom

4 out of 5

Balcony was nice.

Ship tip

Don't buy the soda package and don't expect great service.

Thumbs up

Ports of call

Half Moon Cay, Bahamas (Private Island)

4 out of 5

Nice, clean beach.

Thumbs Up 1

Amber Cove (Puerto Plata), Dominican Republic

4 out of 5

Did the Ocean World day pass. It was good.

Thumbs Up 0

Grand Turk Island

1 out of 5

Did the bus tour and beach excursion. Not worth the money. Still recovering from hurricanes. Really run down. Beach was not as good as the free beach off the end of the dock.

Thumbs Up 0

Disembarkation

4 out of 5

7 Comments

Flowske 1 year ago

Still recovering from COVID got on the cruise. Staff tries - but short handed to be sure. Did not get in pools - looked dirty. First cruise - not sure I’ll do another.

Thumbs Up 1

Flag

Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 0

Flag

Carnivalfoodie 1 year ago

I second what Retired Ray said. He nailed it

Thumbs Up 1

Flag

CruzeFan 1 year ago

Staff cutbacks are common on most cruise lines now. Grand Turk is great for snorkeling, diving or a beach day.

Thumbs Up 0

Flag

javawoody 1 year ago

Appreciate your comments

Thumbs Up 0

Flag

RetiredRay 1 year ago

Unfortunately, even the big ships are short handed. A sad side effect of government mismanagement, another government’s evasive behavior of the issue, and media negatively super hyping a very small part (cruise ships) of what became a major problem.

Thumbs Up 3

Flag

matthew8510 1 year ago

Thats what happens when u go on a ship thats over 20 years old and its one of the smallest ships in their fleet

Thumbs Up 0

Flag

Other reviews of this sailing

Carnival terrible cruiseline