This was a surprise cruise for my daughter. This was her first cruise. WIth the exception she had to sleep on a thunder bed (a roll away cart) the cruise was great. I'Ketut kept the room clean and neat at all times.

Carnival Sensation Cruise Review to Caribbean - Eastern

queendiva1973

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 15

Overall rating:

3.9 out of 5

Verified Review

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: August 04, 2018

Ship: Carnival Sensation

Cabin type: Inside

Cabin number: E115

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Do better Carnival. This ship has got to go. I booked with ROBERT COHEN (800) 278-4737 on Cruiseonly. He is the absolute worst. I called and left several messages for him to call me back to add my grandson to the cruise. He never called me back. Oh yeah my bad he called 3 days before the cruise and left a message to tell me to print out my documents. ARe you kidding me. If you call CruiseOnly and he answers the phone hang up and redial and pray to the God's he doesn't answer.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

This ship needs to be dry docked and cleaned. My room smelled of mold. I cruised this ship 2 years ago and it smelled the same exact way. I know Carnival makes more than enough money than to have customers cruising in mold and mildew rooms. The carpet has big stains all over the ship.

Cabin / Stateroom

1 out of 5

My room smelled of mold and had a continuous musty odor in the bathroom. The carpet was so nasty my brand new socks are now in the trash.

Ship tip

Find another ship. This one is in need of upgrades terribly.

Thumbs up

Ports of call

Miami, Florida

1 out of 5

The longshoremen was in such a hurry they threw the luggage and scratched up a brand new suitcase. The tag were missing off the luggage so we had to go down to guest services and find our luggage.

Thumbs Up 1

Nassau, Bahamas

5 out of 5

Half Moon Cay, Bahamas (Private Island)

5 out of 5

Grand Turk Island

5 out of 5

Disembarkation

5 out of 5

4 Comments

SSIGeorgiaGirl 6 years ago

Why oh why would you book the same ship after 1 miserable cruise? I’ve learned my lesson on Carnival too. Won’t cruise them again unless it’s the newest, latest, greatest ship on the water. It’s really a shame how far downhill they’ve fallen. And I use CruisesOnly all the time. “Maggie” gives us great service. Sorry you had a bad person.

Thumbs Up 0

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KBinTheSun 6 years ago

What does this have to do with Carnival directly?

Thumbs Up 2

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TheSnoMan 6 years ago

Why not simply not use CruiseOnly????

Thumbs Up 3

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luvdiving2003 6 years ago

It's why i always book direct

Thumbs Up 2

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