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Disappointing

Carnival Sensation Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3 out of 5
Verified Review
Carnival Sensation

5 Night Eastern Caribbean (Miami Roundtrip)

Sail date: September 30, 2017

Ship: Carnival Sensation

Cabin type: Oceanview

Cabin number: E59

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

Overall I was disappointed that I didn't get what I paid for and I didn't get an option to take another cruise of my choice. Then promised another option and still didn't get that.

Embarkation

1 out of 5
I am HIGHLY disappointed in Carnival we did not visit all the island that was expected. Not only that we ONLY got a small very small refund. This is my fourth cruise with them and I have never experienced this with them. This cruise was suppose to go to Grand Turks instead of Freeport and we didn't get to experience either one of them. I will no longer cruise with Carnival.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

3 out of 5
Love it!

Ship tip

The ship was great no complaints with customer service.

Thumbs up

Ports of call

Miami, Florida

4 out of 5
This port was phenomenal! It was quick and orderly
Thumbs Up

Nassau, Bahamas

2 out of 5
My kids did not feel safe. The atmosphere was not plesant. The beach was awesome!
Thumbs Up

Half Moon Cay, Bahamas (Private Island)

2 out of 5
The island was beautiful but their was no sight seeing.
Thumbs Up

Grand Turk Island Did not visit port

The island was destroyed in Hurricane Harvey
Thumbs Up

Disembarkation

3 out of 5
Fast and simple
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6 Comments

olldbob    7 years ago

i have had missed ports on cruises but have never complained or expected compensation . its just one of those things with cruising no port is garanteed
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tessmom05    7 years ago

Olldbob would kindly reimburse mrsyanokelly for her cruise and I’m sure she would go quietly in the night, easily said when your cruise is not interrupted.
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kknorr0320    7 years ago

The refund you got was probably just the taxes and fees for the missed port.
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kknorr0320    7 years ago

The cruiseline kept you safe. They have the discretion to change ports and do not have to offer anything so the fact they gave you anything was just goodwill on their part.
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olldbob    7 years ago

aint life a bitch hurricane victims never got any options
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twangster    7 years ago

Hurricanes caused interruptions?
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