Carnival Sensation 09/17/16 through 09/22/16

Carnival Sensation Cruise Review to Caribbean - Eastern

Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1 out of 5
Verified Review
5 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: September 17, 2016
Ship: Carnival Sensation
Cabin Type: Oceanview
Cabin Number: E151
Traveled As: Singles/Friends
Reviewed: 1 year ago

The only great part of the cruise was receiving cookies, free drinks and a bottle of wine from the Carnival Casino. The food wasn't great. I had an incident where I had to send my steak back three times. So I lost faith in the food. I've been on other Carnival ships and the food was excellent. Also, we had sign up for early boarding. Due to the Sensation picking up refuges, the boarding was extremely backed up. Customer Service was horrible through this process. We had to find food at the port which was a distance on 09/17/16. The trip to Carnival's island should have been avoided. In my opinion, it was a waste of time. We could've spent more time in Nassau or Grand Turks. In reference to housekeeping, we had to keep asking for face/bath towels. The two (2) bright spots of the trip was the service from Ramona from Romania and our head waiter for dinner (Sarge).


Due to the service, I wouldn't recommend this trip sailing from Miami. The experience wasn't great! I feel that I should be given a refund. We had applied for special services to debark from the ship due to my knee surgery. In order to avoid missing our limo we had to join everyone else and the process through customs was slow.


I'm not a happy camper. I'll probably report this trip to the "Better Bureau" or directly to your corporate office.


Valerie Martin

Food and Dining

1 out of 5
The food experience was horrible.

Onboard Activities

1 out of 5
More activities should be provided which don't include constantly spending money.


1 out of 5
The comedians could have stayed home....

Service and Staff

3 out of 5
Ramona from Romania (Customer Service)

Ship Quality

1 out of 5
The linen especially the towels were extremely rough. Apparently you don't use fabric softner.

Cabin / Stateroom

3 out of 5
It was okay. Nothing to write home about. The toilet seats should be more comfortable.

Ship Tip

Don't select this trip!!!!

3 out of 5
Miami was okay. Nothing special....
5 out of 5
More time should have been allotted for this island....
1 out of 5
There was nothing to do.....
3 out of 5
The shopping.......
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