Carnival Sensation Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

1 out of 5

Carnival Sensation 09/17/16 through 09/22/16

Sail Date: September 17, 2016

Reviewed: 8 months ago

Traveled As: Singles/Friends

Room Type: Oceanview

The only great part of the cruise was receiving cookies, free drinks and a bottle of wine from the Carnival Casino. The food wasn't great. I had an incident where I had to send my steak back three times. So I lost faith in the food. I've been on other Carnival ships and the food was excellent. Also, we had sign up for early boarding. Due to the Sensation picking up refuges, the boarding was extremely backed up. Customer Service was horrible through this process. We had to find food at the port which was a distance on 09/17/16. The trip to Carnival's island should have been avoided. In my opinion, it was a waste of time. We could've spent more time in Nassau or Grand Turks. In reference to housekeeping, we had to keep asking for face/bath towels. The two (2) bright spots of the trip was the service from Ramona from Romania and our head waiter for dinner (Sarge).


Due to the service, I wouldn't recommend this trip sailing from Miami. The experience wasn't great! I feel that I should be given a refund. We had applied for special services to debark from the ship due to my knee surgery. In order to avoid missing our limo we had to join everyone else and the process through customs was slow.


I'm not a happy camper. I'll probably report this trip to the "Better Bureau" or directly to your corporate office.


Valerie Martin

Cabin / Stateroom
It was okay. Nothing to write home about. The toilet seats should be more comfortable.
Embarkation and Disembarkation
We had requested special assistance with a wheel chair due to knee surgery. No chairs were available. I had to walk a long way. The process for customs was long due to the long lines.
Ship Quality
The linen especially the towels were extremely rough. Apparently you don't use fabric softner.
Destinations and Excursions
More time should be allotted for Nassau. The Carnival Island was a waste of time.
Onboard Activities
More activities should be provided which don't include constantly spending money.
The comedians could have stayed home....
Service and Staff
Ramona from Romania (Customer Service)
Food and Dining
The food experience was horrible.
Miami, Florida
Miami was okay. Nothing special....
Nassau, Bahamas
More time should have been allotted for this island....
Half Moon Cay, Bahamas (Private Island)
There was nothing to do.....
Grand Turk Island
The shopping.......


Don't select this trip!!!!

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