Bumpy ride to Mexico

Carnival Pride Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall rating:

3 out of 5
Verified Review
Carnival Pride

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 22, 2017

Ship: Carnival Pride

Cabin type: Balcony

Cabin number: 8186

Traveled as: Couple

Reviewed: 7 years ago

Review summary

The spa treatment was so relaxing.  Eileen was wonderful.   Francisco, our cabin steward, was very friendly and accommodating.  Patricia and Gail in the Fun Shop were so nice.  The manager of the Fun Shop agreed to sell me a tanzanite bracelet for a discounted price and then the management went back on their word, because they sold it to another party for more money right in front of me.  That was a slap in the face.  The salesgirls however were very nice to me and expressed their disappointment in that situation.  The management of Carnival obviously cares only about their own profit, not their guests.  Very poor customer service on the part of the managers.  Because of that I will not travel with Carnival again, or recommend them.  I will bet that you will not display this review because the Fun Shop manager treated me badly.  I do not blame the salesgirls.  They were very sweet and professional.

Ship experiences

Food and Dining

5 out of 5
David's Steak house was great. The main dining room was good but not exceptional.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Patricia and Gail in the Fun Shop were great, but the manager of the Fun Shop was dishonest. The manager agreed to sell me a tanzanite bracelet for an agreed price, and then went back on their word, and they sold it to another party, for more money, right in front of me. That was outrageous. Francisco was great. Eileen in the spa was wonderful.

Ship Quality

5 out of 5
The crew keeps the ship in excellent condition.

Cabin / Stateroom

5 out of 5
The cabin decor is dated and showing it's age.

Ship tip

You should not charge $95. for a back stage tour. That is excessive. You are charging too much to play bingo. The overall impression is that Carnival turns everything into a big money making endeavor.

Ports of call

Belize City, Belize

1 out of 5
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