Nice Getaway with wonderful Staff

Item: Carnival Panorama
Rating: 3.2
Author: RubyTLB

Carnival Panorama Cruise Review to Mexico

RubyTLB

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 12

Overall rating:

3.2 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: December 23, 2023

Ship: Carnival Panorama

Cabin type: Balcony

Cabin number: 6257

Traveled as: Family (older children)

Reviewed: 5 months ago

Review summary

Great staff, great concept, just poorly implemented in a few different ways - primarily with communication. Long lines, hub didn't work all the time, couldn't get reservations through the app with parties larger than 10, couldn't find some pictures with larger parties and only being able to do half of our excursion (would have cancelled if we had known).

Embarkation

2 out of 5

All the luggage rules stressed me out, especially when talking to the porters that said none of it really mattered.

Ship experiences

Food and Dining

2 out of 5

Though the staff was wonderful, service was slow, the food was just ok and Pepsi products are just not my preference.

Onboard Activities

3 out of 5

Standard offerings for a cruise. Nothing spectacular.

Entertainment

3 out of 5

Lots of talent on the stage, which was fun.

Children's Programs

Ended up not using.

Service and Staff

5 out of 5

Yasa was fabulous as a room steward and always remembered our names and check in on us. Ameria in the dining room was wonderful as well. Loved the captain and his announcements!

Ship Quality

3 out of 5

Everything was clean and I really appreciated that. The serenity room next to the kids waterpark was a poor decision as far as the ship's layout.

Cabin / Stateroom

4 out of 5

Tight space for 4, but overall nice and clean.

Ship tip

Excursions aren't worth it.

Thumbs up

Ports of call

Puerto Vallarta, Mexico

3 out of 5

Mazatlan, Mexico

2 out of 5

Our excursion missed several points of interest and experiences "because of the holiday". that should have been considered when described and purchased!

Thumbs Up 0

Cabo San Lucas, Mexico

4 out of 5

Disembarkation

1 out of 5

So confusing. So time consuming. Really there could have been a better strategy or communication about what needed to happen.

5 Comments

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