Great service and cruise despite the weather

Carnival Miracle Cruise Review to Hawaii


Experience: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

4 out of 5
Verified Review
15 Night Hawaii Carnival Journeys (Los Angeles Roundtrip)
Sail Date: January 14, 2017
Ship: Carnival Miracle
Cabin Type: Oceanview
Cabin Number: 1195
Traveled As: Singles/Friends
Reviewed: 1 year ago

We were unfortunate enough to get caught in a really bad storm so two of our Island stops were cancelled. While we were bummed, we understand that safety is important. The food was amazing, especially the wait staff and our room steward with great as well. It was fun playing the games and the cruise director kept us entertained the whole time. There is plenty to do on the ship even though we were at sea for 8 days total, it never got boring.

 

Now that all the positives have been listed there was one big huge negative and that was Guest Services on board. Every single member of this team except one girl was horrible every single time we saw them. Our cabin filled with the smell of gasoline and it took them over 2 hours just to come down and we had been to the guest service desk at least three times before. Their way of solving the problem was to give us a free bottle of wine which I felt was completely unacceptable.

 

Other than that I would recommend this Cruise to anyone that loves cruising. 15 days is a long time to be at sea for many people so I would not recommend this as a first cruise. While I was disappointed with guest services the pros definitely outweigh the cons and I will be returning to Carnival in November.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5
Service was great with the exception of the guitar services desk.

Ship Quality

5 out of 5
Elevators and some drink stations were broken the whole time.

Cabin / Stateroom

5 out of 5
Cabin was nice and clean. Perfect location if you tend to get motion sickness, low as you can go and right in the middle.

Ship Tip

The hot tub farther back on the lido deck is the hottest. Also, go see the comedians, they are awesome.

3 out of 5
2 out of 5

Nawiliwili, Kauai Did not visit port

Didn't get to go due to weather.
3 out of 5
I loved Kona. You can even snorkel right off the pier and the fish are plentiful.

Hilo, Hawaii Did not visit port

Didn't get to go due to weather
2 out of 5
Only a 5 hour stop so can't do much. Go to the blow hole and don't forget to buy the churros, they are the best here.
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