Disappointed with Carnival

Carnival Magic Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 17

Overall rating:

4 out of 5
Verified Review
Carnival Magic

6 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: April 30, 2023

Ship: Carnival Magic

Cabin type: Balcony

Cabin number: 12011

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall loved the ports would do this itinerary again. Not sure I would go on Magic again, Service in dining room and food was so disappointing it has tainted my view of the ship.

Embarkation

5 out of 5
No issues getting on ship, doing muster drill, and settling in

Ship experiences

Food and Dining

2 out of 5
Two stars due to issues in main dining room. On elegant night we never got our apps and the pan main courses were cold. Veggies were barely cooked, baked potato-could not pierce with fork, both steaks that were ordered medium came out rare, and that is a generous description for how they were cooked. Crème brûlée was not set and top was barely fired. If this had been an onshore restaurant we would have walked out and never returned.

Onboard Activities

4 out of 5
Pools were nice but crowded but that is to be expected with full ship. Not enough shaded areas and sun was very hot! Get out early if you want shade

Entertainment

5 out of 5
Loved the Playlist shows and comedians were great. Entertainment in lobby and ocean plaza were also very good

Service and Staff

2 out of 5
If I could rate differently for room and waiters this would be 5 star for room attendant and 1 star for wait staff. Many nights our water was not refilled, one night we sat for almost an hour until our mains came out with never getting apps and no one checked on us or noticed. With three people assigned to a table that is unacceptable. Worst experience I’ve had on a cruise. One night they could not locate our wine and it took close to 30 minutes to retrieve

Ship Quality

4 out of 5
Pretty ship.

Cabin / Stateroom

5 out of 5
Cabin was clean, loved location and spa amenities were great. Highly recommend

Ports of call

Half Moon Cay, Bahamas (Private Island)

5 out of 5
One of the best beaches we have been on! Highly recommend the private cabanas. You get pool floats, snorkeling gear, snacks and drinks. Cabanas 6-8 are close to bathroom which sits up on hill. Request a higher number to be further from the action if you want a more quiet retreat

Grand Turk Island

5 out of 5
Nice beach but rocky bring water shoes! Saw lots of fish snorkeling here and right off pier! Pool looked nice but was busy so we avoided for ocean.

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5
Sat at pool in port. Fun atmosphere but did get loud with music. Sit further back, you will still hear music but will be able to converse too!

Disembarkation

4 out of 5
Smooth process went quickly
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