patience is a virtue

Northern Lights and Southern Lights Dining Rooms

The waiters seemed over-worked at the Southern Lights Dining Room, however the one we had remembered & greeted us with our names every night, which I appreciated. He also brought me iced tea automatically since the first time I ordered it on the first night, and I liked that. The food was generally under-seasoned; however, the temperatures were good.

Lido Marketplace

Not all the buffet tables were open at the peak of the mealtimes, which meant that long lines were created and going to a meal felt like work, and that's not what one would expect to feel while on vacation.

Guest Services / Excursions Desk

Often, there was only 1 or 2 people working at Guest Services, and they interacted with guests very slowly which easily created a waiting line if more than 2 people showed up at one time.

Tides Pool

The pool is much smaller than I could have imagined. It looked crowded with 3 adults in it, but most of the time it was packed with children, and that's not appealing to a person who likes to swim.

Serenity

I made it to this area on the final night. It is on the HIGHEST deck possible, above the water works area. Unfortunately, it's near the motor, so you hear a constant hum, and it's surrounded by tall plexiglass, so the view is very limited.

Internet Station

Very slow to load pages. Although they said that internet would be available in the lobby 24/7, the sites available are very limited, and you cannot check your email unless you purchase one of their WiFi packages. I think that is false advertising.

Cloud 9 Spa

Although they were very busy, I arrived for an information session and was told to wait in the "Relaxation Room," for a very long time. I was ignored and I missed the session, and it turned out to be only a sales pitch, and I didn't receive any free samples. I felt like they blew me off.

Spotlight Lounge

This was a pretty area, but the A/C was cranked, so bring your jackets if you go there.