It was OK!

Carnival Magic Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 25

Overall rating:

3.5 out of 5
Verified Review
Carnival Magic

8 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 23, 2019

Ship: Carnival Magic

Cabin type: Balcony

Cabin number: 6322

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

We had an ok time...could've done without the injury and drama in St. Maarten, but overall it was just ok. The cruise line should have a better system for Dinner if the app goes down because it was a nightmare and complete chaos and of course one of the days the app went down was on Thanksgiving.

Embarkation

3 out of 5
It was pretty hectic, we had someone with us that needed special assistance and there was a lot of confusion and misinformation on where we needed to go.

Ship experiences

Food and Dining

3 out of 5
The food was good, but there were a couple nights when the Carnival Hub app was not working and there were hundreds of people waiting for hours at a time to get a table. It was a complete nightmare with no order and nobody taking charge.

Onboard Activities

3 out of 5

Service and Staff

4 out of 5
Our room stewart, Saw was the best part of the ship. She went above and beyond the call of duty and always made sure we were taken care of. The dining staff and other ship personnel were good too.

Ship Quality

3 out of 5
The layout was ok and the ship was kept fairly clean.

Cabin / Stateroom

4 out of 5
The size of the cabin was decent and our room was always in tip-top condition due to our room stewart, Saw.

Ship tip

STAY AWAY FROM THE CASINO!

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
This port was ok, but beware of the porters who try and hustle you.

Philipsburg, St. Maarten

1 out of 5
We went on the ATV excursion that departed from the Dive Shop right off the beach and had a horrible experience. My mother-in-law broke her leg, someone else broke their arm and there was another minor injury all on the same excursion. It was a very bad day!

Basseterre, St. Kitts

5 out of 5
Beautiful Port! We did the swimming with the dolphins and had an AMAZING time!

San Juan, Puerto Rico

5 out of 5
Even though we were not here long, we booked a beach day at one of the Marriott resorts and had the time of our lives!

Grand Turk Island

5 out of 5
Amazing Port! We did the tour of the island driving the electric hummer excursion. This was AMAZING! The tour guides were very helpful and knowledgeable.

Disembarkation

1 out of 5
This was a complete disaster! We were stuck waiting in the restaurant for several hours because of back-ups at the port. We had two special assistance passengers with us and we had the worst time trying to get off the ship, get our luggage and get to the shuttle. The cruise line lost one of our bags and charged us $40 to ship it to us once we got home. The porters that helped us with our other luggage try to charge us an arm and a leg and kept pressuring us for more money.
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