We did not have a good experience

Item: Carnival Magic
Rating: 2.8
Author: debbie112651301

Carnival Magic Cruise Review to Caribbean - Western

debbie112651301

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 52

Overall rating:

2.8 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: April 28, 2019

Ship: Carnival Magic

Cabin type: Balcony

Cabin number: 11248

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

I chose BJ's and Carnival, both of which I chose wrong. My experience with BJ's before, during and now after are horrible. I heard from other previous passengers not to go near . Carnival Cruise was quite disappointing this time everything we found to be sub par.

Embarkation

1 out of 5

The elevator broke in the port of Miami. A great Carnival employee Olivero pushed my 86 year old mom in a wheelchair. Alex the security supervisor ruined our experience even more by trying to berate us. Thank you one again to Carnival emloyees.

Ship experiences

Food and Dining

1 out of 5

Food could have been better. This is the first cruise I was compelled to buy dinners and "Specialty" food.

Onboard Activities

1 out of 5

Could not participate in much, after day 3 everyone started to become ill with colds flu like symptoms. Did participate in Spa which could have been better. Most Spa rooms were cold and only had one steam available.

Entertainment

1 out of 5

Performers were good with what they were given. Mostly musical numbers not Broadway or Vegas Style shows of past with nice colorful costumes etc. No mix of shows

Children's Programs

No children

Service and Staff

5 out of 5

Viktor and Adrien in the main deck 3 bar were great to myself and my nephew. Our wait staff at dinner Vingy, Ronnie and Bengi were great.

Ship Quality

3 out of 5

The staff kept the ship as clean as possible. Previous passengers noted that the Magic must have been " thrown together"

Cabin / Stateroom

1 out of 5

The staff kept the ship as clean as possible. Magic must have been " thrown together" balcony door handle was broken. balcony floor boards split as you walk out mom had to be super careful we had to help her jump over. Slow drains in bathroom both sink and shower. Mirrors warped, TV remote didn't work properly. Nephew napped in out=r cabin because 8250 had no air-conditioning. Jose finally got through to Giberto to leave a fan for my nephew. Two calls, fan on Thursday!