What a difference a spill makes... Cheap.. Not in a good way!

Item: Carnival Legend
Rating: 3
Author: jwaller6742

Carnival Legend Cruise Review to Hawaii

jwaller6742

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 3

Overall rating:

3 out of 5

16 Night Hawaii Carnival Legends (Vancouver To Los Angeles)

Sail date: September 26, 2019

Ship: Carnival Legend

Cabin type: Balcony

Cabin number: 6230

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Carnival has lost a Platinum Customer. They need to learn that if they don't take care of their customers, there won't be any. Cancelled our Marti Gras cruise for the fall of 2020. Cutting back on Services is not going to keep us coming back. Sometimes it's not all about the bottom line. Now... your all about the environment... It's all about the money to the share holders.

Embarkation

5 out of 5

Great

Ship experiences

Food and Dining

1 out of 5

Food quality was poor to say the least.

Onboard Activities

2 out of 5

Aft Hot tub was closed the whole cruise

Entertainment

3 out of 5

Not up to par.

Service and Staff

4 out of 5

They cut staff back, big time.... Platinum gifts were a joke...

Ship Quality

4 out of 5

yes, considering the amount of staff.

Cabin / Stateroom

3 out of 5

Extended Balcony was well worth the price increase. Refrigerator did not work at all... Didn't have a replacement. Cut back on stewards... 4 per floor. Had to ask for Robes. Blue towels had to be placed in shower floor in order to get new clean ones.