Disappointed

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 45

Review summary

I was very disappointed with my cruise, specifically the service and dinning room. This was a last minute cruise for us and we pick Carnival despite the recent troubles. When we first arrived everything seemed fine, with a very helpful staff. However, after the second day on board we had to ask that our room be cleaned. We could never find our room attendant and I had to track down a manger to ask that it be cleaned. This went on for four days, I will say room cleaning did get better the last two days of our trip. As for the dinning room the service here was below the standards of a Ryan's steak house and the food was not much better. One night our table ordered drinks the waiter brought the half of the order and never came back. After about 20 minutes of waiting, through the started and after the main course was brought to our table, i went and got the rest of our drinks from the bar myself. The food was sub par at best in the dinning room. For example I ordered a prime rib one night and to say that i had better prime rib at Ryan's is doing Ryan's a disservice. Because of the service and food quality we ate most nights at the buffet and generally the buffet food was at least on par with Ryan's if not a little better. And I will say that we ate at the on board steak house one night the food and service there was outstanding the way your whole ship should be and what i expect. Now my views may be taken as just a bad trip and exception to the other guest. But I can tell you that the lack of service was begin talked about by other guest. It seemed that about half of the people we talked to had the same experience. Some had outstanding service will others could not get there room cleaned

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Tampa, Florida

Cozumel, Mexico

Belize City, Belize

Mahogany Bay, Roatan, Bay Islands, Honduras

George Town, Grand Cayman

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