Carnival Legend Cruise Review to Caribbean - Western

Contributor Level: Deck Hand

4-6 cruises


Helpful Votes

3 out of 5

disapointing cruise

Sail Date: March 20, 2011

Reviewed: 6 years ago

Traveled As: Family (older children)

Room Type: Balcony

Overall cruise was very nice. Customer service desk representatives very impolite,not customer friendly,not knowlegable, double charged card. Has medical issue would not help with bill, would not accept my insurance, asked me to call a friend to pay for it.finally gave them my master card. Then they charged all on master card instead of my original card on file without permission. Dining room service was excelent, Room was always clean, children's variety of food in dining room was chicken nuigets and fries for all 7 days.Ports choices fair.Price line reservation person told us with hadicap sticker we can park at port for free however when we got to the port we had to pay $115.00. We had free parking at the hotel, however it was to late to return to hotel so we had to spend extra 115.00. restrictions with price line and their customer service would not recomend to anyone.The apologize over and over and never resolve issues

sailed before on a Carnival and it was always great however, not sure if it was the cruise members that made the experience where I would not recemend the Ledgend.

Pros: Rhotan Island,Hunduras

Cons: Customer service desk

Recommends Carnival Legend? No.

Service and Staff
Children's Programs
Ship Quality
Food and Dining
Cabin / Stateroom
Cozumel, Mexico
historical coba ruins were absolutely breat taking
Coxen Hole, Roatan, Bay Islands, Honduras
zip line and beach absolutely breat taking. lot's of fun beach fantastic. Best port of all
Belize City, Belize
very nice. definatelly recomend cave tubing
George Town, Grand Cayman
very commercial not pleased

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