a horrible experience

Carnival Legend Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Reviews: 0
Helpful Votes: 7

Overall rating:

1 out of 5
Verified Review
Carnival Legend

7 Night Exotic Western Caribbean (Tampa Roundtrip)

Sail date: February 20, 2011

Ship: Carnival Legend

Cabin type: Inside

Traveled as: Couple

Reviewed: 13 years ago

Review summary

Our stateroom was robbed by Carnival crewmembers. Security was inept, unprofessional, slow to respond, rude, and actually accused me of stealing. Customer service ignored my 2 emails until I posted a negative response on Facebook. Then they said they couldn't do anything. Hoped that this didn't color my opinion of Carnival, and would love to have me cruise with Carnival again. Is anyone that stupid?!?!?

Ship experiences

Food and Dining

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Cozumel, Mexico

3 out of 5

George Town, Grand Cayman

3 out of 5

Costa Maya (Mahahual), Mexico

1 out of 5
were supposed to go to Belize, but Carnival changed at the last minute. I was one of the reasons I booked that cruise

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Pros: weather

Cons: being robbed by crew, security was inept, customer service would not get involved

Recommends Carnival Legend? No.

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