Our rooms were switched and nobody cares

Carnival Legend Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Reviews: 0
Helpful Votes: 3

Overall rating:

2 out of 5
Verified Review
Carnival Legend

7 Night Exotic Western Caribbean (Tampa Roundtrip)

Sail date: June 15, 2008

Ship: Carnival Legend

Cabin type: Oceanview

Traveled as: Family (older children)

Reviewed: 16 years ago

Review summary

The ship was nice, the rooms were clean and comfortable and everyone was friendly. Before we left, we found out that one of our rooms was moved away from the other three rooms without asking us or even informing us. Carnival blamed BJ's and BJ's blamed Carnival but we were the ones who suffered. Nobody was willing to do anything for us to make it up to us even though Robyn Smiley at BJ's promised to make it right. In the end, she never even got back to us. Next time I will book my vacation through a real person instead of a big company that doesn't care about me.

Ship experiences

Food and Dining

5 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Cozumel, Mexico

5 out of 5
Loved the bright blue water and the dolphin swim.

Belize City, Belize

5 out of 5
The rainforest and tubing excursion was great.

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

George Town, Grand Cayman

3 out of 5

Pros: The beautiful blue water in Cozumel

Cons: They moved one of our rooms without our knowledge and nobody will take resposibility.

Recommends Carnival Legend? No.

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