Vacation was OK

Item: Carnival Imagination
Rating: 3
Author: mcbraun3

Carnival Imagination Cruise Review to Mexico

mcbraun3

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3 out of 5

4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)

Sail date: June 11, 2017

Ship: Carnival Imagination

Cabin type: Inside

Cabin number: R133

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

I have been on Royal Carribean cruise line before Carnival. The service staff was not as friendly and didn't know where anything was. They were just as lost as we were. I believe that because the gratuity is automatically added they don't feel that they have to be of service since they are gauranteed a tip. I don;t like that you charge gratuity even for a child Really?? I will not be using Carnival Cruise line in the future. All the adult show are late at night and you charge for the kids care for a 10 years old.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Requested a room with bunk for child and we got a roll away on the floor.

Ports of call

Long Beach (Los Angeles), California

3 out of 5

Catalina Island, California

2 out of 5

Ensenada, Mexico

3 out of 5

8 Comments

flight755 7 years ago

Remember, you can adjust gratuities accordingly at Guest Services or one of the kiosks.

Thumbs Up 1

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KLBrown 7 years ago

To each their own, I'd take Carnival over Royal any day ðð½ RC was ok.

Thumbs Up 2

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Katievp 7 years ago

Pretty sure that kid ate which means they were served. Pretty they slept in a bed and had access to the restroom which means they were cleaned up after. That's why they pay tips. Every line charges gratuity for kids over 2. You always have the option to remove and pay cash but it sounds like you would just short change them. They also have a pg rated show.

Thumbs Up 4

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cece1951 7 years ago

All gratuities on all ships are automatic now.

Thumbs Up 0

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cbcruisin 7 years ago

I have been on the Imagination many times & the staff has always been knowledgeable, helpful, & courteous. The ship is very easy to navigate

Thumbs Up 2

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cruzelady777 7 years ago

The kids club is free. However, late or after hours there is a charge, just like there would be for any hotel. You are not required to prepay tips, you should have made sure when you booked.

Thumbs Up 2

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hockeyjim 7 years ago

I see you in LV? I'm up there every week on business.

Thumbs Up 1

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hockeyjim 7 years ago

Gratuity is what is earned not given. If someone provides excellent service the should get a bigger gratuity. I couldn't agree with you more.

Thumbs Up 0

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