Carnival Imagination Cruise Review to Mexico

Experience
7+ cruises

Review
1

Helpful Votes
4

1 out of 5

Walmart Level Customer Service

Sail Date: April 05, 2015

Reviewed: 1 year ago

Traveled As: Family w/older children

Room Type: Suite

bad Cruise experience fortunately i have cruised with many other lines so i know how wonderful a cruise can be.  The customer service was horrible the porter for our room asked if we removed the blanket from the bed during the day (which i don't know under what circumstance we would remove a blanket) and when we asked to another blanket to placed on the bed of our children due to the cold weather he stated and i quote there are no more blankets on the ship!!!! WTF.  This cruise was horrible i will never take Carnival again !!! Ever It truly is the Walmart of Cruise Lines people smoking every where seemed like no designated areas.  Guest services was the worst !!!!!! Who scripts their responses PLEASE BE WARNED CARNIVAL IS A RIP OFF YOU GET WHAT YOU PAY FOR!!!!!

Ship Quality
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Service and Staff
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Children's Programs
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Destinations and Excursions
Cabin / Stateroom

Tip

PLEASE BE WARNED CARNIVAL CRUISE LINES IS A RIP OFF THE WALMART OF CRUISE LINES YOU WILL BE DISAPPOINTED TRUST ME!!!!!



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