Been on several Carnival cruises, this one was terrible.

Carnival Imagination Cruise Review to Mexico

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 23

Overall rating:

1 out of 5
Verified Review
Carnival Imagination

4 Night Catalina & Baja Mexico (Los Angeles Roundtrip)

Sail date: January 31, 2015

Ship: Carnival Imagination

Cabin type: Suite

Cabin number: V21

Traveled as: Couple

Reviewed: 9 years ago

Review summary

The worst Carnival cruise ever for us. We booked a suite so we would have a balcony to relax and enjoy the ocean views. Every day from about 7:00 AM to about 5:00 PM workers were grinding metal, welding and painting on the deck right below us, so much for enjoying the balcony. The smell from the fresh paint made us sick. When we entered the suite, the refrigerator was not working, we called guest services three times, advised our cabin steward one time, we went down to deck seven and talked to a gentleman at guest services, he did not even care enough about the problems to take our cabin # or our names. The noise below our deck was every day and the refrigerator was replaced at about 12:30 AM on Thursday. While eating at the seaday brunch, the gentleman delivering drinks to the table spilled three drinks on my husbands shirt, and shoes.

Ship experiences

Food and Dining

3 out of 5
Sometimes not hot when served, very small portions.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
The comedians were the best.

Service and Staff

1 out of 5
Not friendly and over worked. Our cabin steward was the only one that was great.

Ship Quality

3 out of 5
Dirty hand rails and dirty floors on decks.

Ship tip

Don't book a cabin on the Imagination, book one on the Inspiration because the Inspiration is ten times cleaner and ten times more friendly.

Ports of call

Long Beach (Los Angeles), California

5 out of 5
Quick loading of the guests.

Ensenada, Mexico

3 out of 5
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