Won't cruise Carnival ever again

Carnival Horizon Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

2.7 out of 5
Verified Review
Carnival Horizon

8 Night Southern Caribbean (Miami Roundtrip)

Sail date: March 16, 2024

Ship: Carnival Horizon

Cabin type: Inside

Cabin number: 7428

Traveled as: Family (older children)

Reviewed: 7 months ago

Review summary

Food was marginal at best. Wait staff unfriendly. Debarkation was a disaster. Missed our flights and had to take another day off work to get home at our own expense. Staff kicked us out of game room/library to do an art auction while playing games with family. Took 2 hours to get our food in the dining room. No more Coke products on board. Carnival has gone downhill. Will never sail with them again.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

1 out of 5

Oranjestad, Aruba

2 out of 5

Willemstad, Curacao

4 out of 5

La Romana, Dominican Republic

4 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Disembarkation

1 out of 5
Horrible. Waited 1.5 for priorty debarkation and ended up missing our flights. Staff allowed other people to get off elevators and cut in line after we waited for a priority spot.
Was this review helpful? 17

9 Comments

Frogboo95     7 months ago

Sounds like a great Cruise. Glad you had such a great time.

HandiSandi     7 months ago

It's the Horizon... not Carnival. I'm sorry you had a bad experience. HORIZON is my least favorite. I was on it twice. Both times hated it. But the Mardi Gras a couple of weeks ago was amazing.

roynelson56     7 months ago

I believe it should be pointed out that 3,000 other people were on that sailing... where are thier negative reviews? I have sailed carnival for years and will continue for years to come.

natelorip     7 months ago

Thanks for sharing. Sorry it wasn't everything you wanted it to be.

Gwbigdog     7 months ago

Oops 😬 sorry thanks

missnotanlines     7 months ago

I just got off the Horizon didn't have any of this.

HeavySeas     7 months ago

Thanks for sharing

cruising2004     7 months ago

Sorry you were disappointed with your cruise.

AuntPinkie     7 months ago

Appreciate your detailed summary. Sounds like you booked an early flight., not a good plan. Hope you find a cruise line that fits your needs.

Other reviews of this sailing