The ship layout didn't like ...the food was boreing the same every morning....overall food could be improved.....even the Steakhouse has service issues.....it seems they are wanting us to pay extra for meals to get anything worth eating.....no variety in main dining room either....the ship was clean their service staff was so kind and patient with all of us....need more tables on decks to sit at instead of chaises...pools too small for so many passengers we will not be back to Carnival same price but less enjoyable then RCL
Embarkation
5 out of 5
great!
Ship experiences
Food and Dining
1 out of 5
Main dining room nothing that excited us...wait staff great....but only there 3 x
Onboard Activities
1 out of 5
pools too small for all those passengers on board.....needed a headliner for shows....didn't advertise shows...need to book reservations before cruising instead of waiting 45 mins until theatre books up....felt rushed all the time the shows were not good times...too late after dining
Entertainment
1 out of 5
only violinists were good the talent in theatres were not showcased enough to inspire interest
Children's Programs
3 out of 5
would be better if our 4 year old could have attended especially where they couldn't be vaccinated because of none developed for a 4 year old...so no vacation for the parents...kids were bored....thank good ness we could take him off ship to explore the islands
Service and Staff
3 out of 5
our steward never saw much only 3 days then we had to ask for ice...service not up to par?
Ship Quality
1 out of 5
Clean yes, but design is hard to maneuver around easily..took 4 days before comfortable...didn't like Atrium and fun shops on different levels....didn't want to bother to see them....like one floor of a straight deck to walk and watch people...stop in and out with shops and eating establishments there to enjoy and bars and entertainment right there at our convinence
Cabin / Stateroom
5 out of 5
lots of storage space, bathroom typical on ship....don't like door and window onto balcony like slider and the dividers on balconies need to be changed...can only open up every other not all so our group was separated somewhat....
our tour with Amaury and George was great would do again sometime...Amazing how blessed we are in AMerica....Thanks to Amaury and George we learned lots about Puerto Plata and its people...they were great take this van rental for 200$ 10 people private tour well worth it!
massive people let loose off the ship....horrible set up....not organized our 2 wheelchair bound friends were separated from our group and had to wait over 1/2 hour in the heat and sun for them to find us outside on the curb waiting for our rental shuttle that is another issue. so disorganized..needs much improvement
Sorry you had such an experience. I have to wonder how much did you research things before booking for this cruise? Travelling in such a large group calls for many more considerations. Did you book with Carnival? You could have covered all of your concerns, like booking rooms next one another and asking for the divider to be removed so that your group has a better experience. Or you could have booked a cabin with a larger balcony, like at the aft part of the ship. It seems that your griping of didorganization may be due to you not really understanding how things work on a cruise and excursions. Did anyone in your group have any fun at all? If your attitude and mindset is to have a good time and make the most of the situation, you will find that you can truly enjoy yourself in just about any situation or scenario.
Sorry this cruise didn’t meet your expectations. Appreciate your feedback. The variety of free food options shouldn’t have changed that much since October. You may not have looked closely!
You are correct. Another cruise line is probably best for you. We have sailed the Horizon recently and had nothing but great experiences. Nothing like you describe.
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