Family Cruise 2018

Carnival Horizon Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 10

Overall rating:

4.2 out of 5
Verified Review
Carnival Horizon

8 Night Eastern Caribbean (New York Roundtrip)

Sail date: July 31, 2018

Ship: Carnival Horizon

Cabin type: Inside

Cabin number: 3226

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Train staff on all disabilities. The staff really tried to embarrass my family by asking "what is your disability."

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

4 out of 5

Service and Staff

1 out of 5
During the safety breifing. One of the staff was extremely disrespectful to my family and I. They said "everyone with a disability should leave first. We got up to leave and he said where are you going. What is your disability. I said my son has autism & ADHD and he can't be around crowds. He said well does your whole family have to go. Why would we have to explain my son disability to him in front of a large room full of people. There are invisible disabilities and the staff should be trained on how to talk to people and educated on different disabilities.

Ship Quality

5 out of 5
The staff tried extremely hard to clean up after everyone.

Cabin / Stateroom

4 out of 5
Everything was perfect!

Ship tip

Insensitive to disabilities

Ports of call

New York, New York

5 out of 5

Grand Turk Island

5 out of 5

San Juan, Puerto Rico

5 out of 5

Amber Cove (Puerto Plata), Dominican Republic

5 out of 5

Disembarkation

5 out of 5
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