Sucked

Carnival Freedom Cruise Review to Caribbean - Western

rachaelmurff

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

2.4 out of 5

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: December 15, 2019

Ship: Carnival Freedom

Cabin type: Balcony

Cabin number: 6263

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

I feel like carnival did not care that we didn't get to stop at two of the ports we where suppose to. No reimbursements for anything. I'm Not happy about that

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Service sucked

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Nothing like our first

Children's Programs

2 out of 5

Service and Staff

2 out of 5

Our bathroom never smelt clean

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

Hope it's better than ours

Thumbs up

Ports of call

Galveston, Texas

4 out of 5

Cozumel, Mexico

4 out of 5

Belize City, Belize Did not visit port

Because "weather was to bad"

Thumbs Up 0

Mahogany Bay, Roatan, Bay Islands, Honduras Did not visit port

Because "weather was to bad"

Thumbs Up 0

Disembarkation

2 out of 5

10 Comments

Fiesta83 4 years ago

Better luck at Disneyland

Thumbs Up 0

Flag

Fiesta83 4 years ago

Better luck next cruise

Thumbs Up 0

Flag

AaDaRay 4 years ago

The safety of the ship and it's guests and crew are the foremost concern of the Captain and the cruise line. No ports or excertions are guaranteed, it's in the contract. Things happen like bad weather, political instability, or virus outbreaks. In the insurance business these are called acts of God. I would suggest learning to roll with the punches. As far as refunds they will refund your port fees.

Thumbs Up 1

Flag

Rosebuds6 4 years ago

I'm sorry your ports got cancelled but if you YouTube Legend and Glory crash it might help you to understand why lol. I hope you could make the best of your situation.

Thumbs Up 2

Flag

cruisereckoning 4 years ago

It happens and for different reasons but like others have said the usually refund the port fees for those ports.

Thumbs Up 0

Flag

2LoveBikes 4 years ago

I sailed last week to Caribbean on another Cruiseline (which I love). We missed a port due to heavy seas and the Captain explained why as they always do. Why cant people understand after the Captain gives the apology and the explanation. Why does the cruise suck because your and my safety was considered first ?

Thumbs Up 6

Flag

CruzeFan 4 years ago

It sounds like cruising may not be for you. Ports are missed for a variety of reasons - weather, mechanical, medical or political issues, etc. The cruise line must put safety first and the cruise contract everyone agrees to when booking states that no ports are guaranteed. The only compensation required are to refund any port charges that you already paid for the missed ports, s although we have had them offer a small onboard credit or free drinks for an hour or two. It is not beneficial for the cruise line to miss a port, since they lose revenue on excursions booked through the ship. If a specific port or ports are important to you, you should always get a comprehensive travel insurance policy that will compensate you for a missed port or itinerary change.

Thumbs Up 7

Flag

Dutch3901 4 years ago

I know the poster has to be disappointed. Did you not get reimbursed for port fees? You might look at your bill again. Carnival does care about cancellations, it’s simply easier for them to have the port call than deal with people who use the word “sucked” as a description. Safety is the primary concern of the captain, and I’m glad the whole crew has the same concern as well...

Thumbs Up 1

Flag

jja 4 years ago

Carnival is also going to be more cautious now regarding docking in poor weather since two of their ships recently collided when one was trying to dock during windy conditions.

Thumbs Up 0

Flag

DerekMire 4 years ago

Want u read yr contract not promised any ports just a cruise

Thumbs Up 0

Flag

Other reviews of this sailing

1st cruise amazing. Weather a little rough

Horrible experience!! Cabin HOT! No day activities! One activity was ADULT COLORING. Slept for 2 days and watch same movies over and over with 4 people in a Hot room. Missed 2 ports. Called customer care said they would not give ANY refunds.

Despite the weather, the crew made the cruise